Reservations Sales Agent

1 month ago


Kolkata, India The Rajbari Bawali Official Full time

We are looking for a dynamic Sales & Reservations Associate to join our team If you are passionate about hospitality, have at least two years of experience, and are eager to grow in a unique heritage property, this role is for you.


Key Responsibilities:


•Handle inbound calls and provide excellent customer service.

•Manage reservation inquiries and convert them into bookings.

•Generate leads through proactive engagement and follow-ups.

•Collaborate with the team to optimize guest experiences and enhance occupancy.


Qualifications:


•Minimum 2 years of experience in a similar role (hospitality experience preferred).

•Strong communication and customer service skills.

•Ability to handle high volumes of inquiries with professionalism and efficiency.

•Proficient in using reservation systems and basic CRM tools.


Why Join Us?

At The Rajbari Bawali, you’ll be part of a dedicated team, working in a stunning heritage property that offers immersive guest experiences. We believe in nurturing talent and offer ample opportunities for career growth.


Qualifications

  • Strong Communication and Customer Service skills
  • Experience in Reservations and Receptionist Duties
  • Sales skills
  • Ability to multitask and work in a fast-paced environment
  • Excellent interpersonal skills and a friendly demeanor
  • Attention to detail and organizational skills
  • Previous experience in the hospitality industry is a plus
  • Fluency in multiple languages is beneficial


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