Reservation Executive
6 months ago
- Plan the room reservations.
- Ensure proper selling techniques and strategies are utilized to maximize room revenues.
- Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency.
- Any matter which may effect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management.
- Plan & prepare forecasts on a timely basis for review.
- Plan & prepare monthly reports, forecasts and other relevant reports.
- Ensure that the various monthly statistical reports are generated and assist in the development of occupancy forecasts for the annual budget.
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Maintain and update corporate database, entering guest bookings to ensure guest information / records are kept up to date and accurate for future events.
- Assist in the development of occupancy forecasts for the annual budget
- Provide effective support to the team to enable them to provide effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that the team has been trained for all safety provisions.
- Ensure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests.
- Ensure the accurate positioning of the hotel in terms of occupancy and rooms availability
- Ensure that the corporate account number is recorded on the Guest Folio to help monitor quantum of business generated through respective companies.
- Ensure calculative overbooking.
- Give discounts and corporate rates, as per the company’s policy.
- Supervise and delegate work to reservation associate
- Ensure that all reservations are recorded as per standard procedures.
- Handle additional responsibilities as and when delegated by the Management.
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Reservation Executive
3 weeks ago
Kolkata, West Bengal, India Amar Tree Group Full time**RESERVATION EXECUTIVE- JOB RESPONSIBILITY**: - Processes reservations by mail, telephone, telex, cable, fax, or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and...
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Reservation Executive
2 weeks ago
New Market, Kolkata, West Bengal, India TRIPFORO PRIVATE LIMITED Full time**Role Description** **This is a full-time, on-site role as a Reservation Executive** located in Kolkata. The Reservation Executive will be responsible for: - Managing reservations - Handling customer inquiries - Ensuring customer satisfaction **Qualifications** - Excellent communication and customer service skills - Strong organizational and...
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Reservation Executive
4 months ago
Kolkata, West Bengal, India Smartmovess consultant zone Full timeneed ticketing executive/reservation executive for kolkata - rajarhat locaiton sal 15-25k fresher cannot apply min exp 6mon + **Job Types**: Full-time, Permanent Schedule: - Day shift - Fixed shift - Morning shift **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the employer** +91 9205935567
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Reservation Executive
6 months ago
Kolkata, West Bengal, India MONOTEL HOTEL Full time**JOB DESCRIPTION**: RESERVATION Associate **REPORTS TO**: Front Office Manager ***: Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and...
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Reservation Executive
6 months ago
Kolkata, West Bengal, India The Fern residency Kolkata Full time** 2 years experience is mandeatory from Front office Department, Travel agent or Ticketing Services** Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Processes reservations from the sales office, other hoteldepartments, and travel agents. Knows the type of rooms available as well as their location and...
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Reservation Executive
6 months ago
Kolkata, West Bengal, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - RESERVATIONS: HOTEL Job location: - NASHIK, MAHARASHTRA **Salary**: - 15,000 TO 25,000 PER MONTH **Experience**: - Total experience: - 3 YEARS Minimum experience: - 2 YEARS IN RESERVATIONS Education: - GRADUATE/ANY GRADUATE OR RELEVANT Skillset: - Good communication skills - Proficiency with MS Office -...
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Reservation Associate/executive
3 months ago
New Town, Kolkata, West Bengal, India Goroomgo Pvt. Ltd. Full timeJob Title**:Reservation Associate/Executive** Location: Kolkata, West Bengal About Us: Goroomgo Travel Agency is a leading hospitality company seeking enthusiastic and motivated individuals to join our reservations team. Job Summary: As a Reservation Associate/Executive, you will manage room reservations, provide exceptional customer service, and ensure...
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Executive- Reservation
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Kolkata, West Bengal, India Group Concorde Full time**Company**: Group Concorde **Industry**: Aviation & Cargo Logistics **Location**: Kolkata **Position**: Executive - Reservation & Ticketing **Experience**: Minimum 3 years in Reservation & Ticketing **Role Overview**: **Key Responsibilities**: - Manage airline reservations and ticketing for both domestic and international flights. - Handle queries and...
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Reservation Executive
2 weeks ago
Kolkata, West Bengal, India AccorHotel Full time**Job Description** Summary** This position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner. **Responsibilities** - Maintain complete knowledge of all food & beverage services, outlets and hotel services/features to promote its products and services. - Understand...
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Reservation Executive
3 months ago
Park Street, Kolkata, West Bengal, India Clubside Tours and Travels Full timeConfirming reservations: Sending confirmation details to customers - Managing reservations: Canceling or modifying reservations, and coordinating with other departments to ensure room availability - Maintaining records: Keeping accurate records of reservations and customer information - Meeting goals: Setting weekly, monthly, and yearly goals - Complying...
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Hotel Reservation Executive
6 months ago
Bidhannagar, Kolkata, West Bengal, India Wish Net Private Limited Full timeThe Reservation Executive **handles requests from guests, companies and travel agents via phone or other platforms**. He/She makes sure booking information is input correctly into the system. He/She needs to maintain and update room vacancies on online booking platforms. Manages bookings. Handles customer inquiries. Oversees reservation processes. Pay:...
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Reservation Executive
1 month ago
Kolkata, West Bengal, India Marriott International, Inc Full time**Additional Information** **Job Number**24197304 **Job Category**Reservations **Location**Fairfield by Marriott Kolkata, CB 218, Action Area 1C, Kolkata, West Bengal, India, 700156 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...
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Reservation Executive
2 months ago
Kolkata, West Bengal, India AccorHotel Full time**Company Description** We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new...
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Hotel Reservation Executive
2 months ago
Rajarhat, Kolkata, West Bengal, India Goroomgo Pvt. Ltd. Full time**Job Title**:Hotel Reservation Executive **Location**:Kolkata, New Town **Job Type**:Full-time **About Us**: GoRoomGo is a leading online travel booking brand providing a range of choices for the best hotels at the most affordable prices. Our core value differentiator is the most trusted user experience, be it in terms of quickest search and booking,...
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Assistant Manager Reservations
6 months ago
Kolkata, India Marriott International Full timeJOB SUMMARY Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by...
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Reservations Executive
7 months ago
Kolkata, West Bengal, India Marriott International, Inc Full time**Job Number** 24043271 **Job Category** Reservations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...
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Reservations Executive
2 months ago
Kolkata, West Bengal, India Marriott International, Inc Full time**Additional Information** **Job Number**24174992 **Job Category**Reservations **Location**JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India, 700105 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...
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Reservation Executive
3 months ago
Kolkata, West Bengal, India Marriott International, Inc Full time**Job Number** 24163686 **Job Category** Reservations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...
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Reservation Associate
7 months ago
Kolkata, West Bengal, India AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Hotel Reservation Executive
6 months ago
Gariahat, Kolkata, West Bengal, India Star Travellers Full time**Key Responsibilities**: - Process and confirm reservations accurately and efficiently. - Maintain up-to-date knowledge of Hotel room rates, special offers, and packages. - Provide guests with detailed information about the hotel facilities and services. - Resolve any reservation-related issues or discrepancies in a timely and professional manner. -...