F & B Service , Butler

3 weeks ago


Lonavale, India Della Group Full time

**1. Ensures professional and timely customer service to our guests and customers, ensuring familiarity within all areas of VIP and Villas - villa reservations and allocation, transportation, restaurant bookings, guest services, business centre services, handling of Villa dining food ordering and dispatch requests to all butlers pertaining to guest’s requirements.
2. Takes orders on all guest requests and ensures accurate and timely processing in accordance with VIP’s and Villas concept and making appropriate suggestions to enhance the guest experience.
3. Ensures quality standards and procedures are followed for VIP and Villa guests from the pre-arrival to their arrival during their stay through their departure.
4. Monitors the guest’s stay by ensuring the delivery of the highest standard of guest service to not only fulfill but to exceed guests’ expectations.
5. Maintains readiness for service by being fully equipped, stocked, and up-to-date with relevant guest information.
6. Resolves and records all guest complaints immediately and follows up according to the Resorts established problem resolution recovery processes.
7. Focuses attention on details and guest needs, remaining calm, courteous and warm.
8. Ensures the effective resolution of any issues raised by a guest either in person or by referring the issue to a more senior manager to ensure on going relations and rapport are not compromised with the guest.

**Job Expectations**:
Excellent written and verbal communication in English and interpersonal skills.

Should have pleasing personality and excellent guest service skills.

Should have good knowledge of food and beverage service and knowledge of menu and presentation standards.

**Minimum Qualification**: Hotel Management Graduate or equivalent

**Minimum Job Experience**: 1-2 years of experience in similar role

**Reporting to**: F&B Head

**Travel**: N/A



  • Lonavale, India Della Group Full time

    **Job Title: Hostess - F&B Service (Restaurant) Function: F&B Service Location: Lonavala Primary Purpose Is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. Major skills and accountabilities of...


  • Lonavale, India Della Group Full time

    **1. Should have good knowledge of menu and presentation standards. 2. Ability to assist guests with table reservations, while seated, serviced within specified time, answer any questions regarding menu, and assist with menu selections. 3. Ability to anticipate any unexpected guest need and reacts promptly and tactfully. 4. Ensure service techniques are...


  • Lonavale, India Della Group Full time

    **1. Responsible for Welcoming, greetings, escorting, and seating guests in a friendly, and efficient manner to deliver an excellent Guest experience. 2. Ensure knowledge of the menu and all products. 3. Should follow correct reporting procedures in case of any service issues. 4. Should follow grooming standards including uniform dress code, cleanliness, and...

  • F&b Steward

    1 month ago


    Lonavale, India 7 APPLE HOTEL Full time

    We are requirement for f&b steward minimum 1 years experience any hotel **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Lonavale, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - total...


  • Lonavale, India Aviyana HR Solutions Full time

    F. & B. (Kitchen) South Indian Cook Triose Boutique Hotel, Lonavala **Job Types**: Full-time, Fresher **Salary**: ₹120,000.00 - ₹180,000.00 per month **Benefits**: - Food provided Schedule: - Day shift Work Location: In person **Speak with the employer** +91 8743842770

  • F&b Service

    4 weeks ago


    Lonavale, India The Machan Resorts LLP- Full time

    Has a good knowledge of menuand presentation standards. - Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. - Able to answer any questions regarding menu and assist with menu selections. - Able to anticipate any unexpected guest need and reacts promptly and tactfully. - Always...


  • Lonavale, India Della Group Full time

    **Job Title: Executive Chef - Restaurants Function: Food Production Location: Lonavala Primary Purpose Is responsible to build a reputation for the hotel by maintaining a talented and creative kitchen brigade, offering an innovation menu, and promising an exceptional culinary experience. Major skills and accountabilities of position (4-6 major...


  • Lonavale, India Della Group Full time

    **Major skills and accountabilities of position (4-6 major accountabilities) 1. Should be creative in presenting food and have excellent planning and organizing skills. 2. Should have a positive attitude, good communication skills, and strong supervisory skills. 3. Should have the ability to multitask and knowledge of current food trends. **Job...


  • Lonavale, India Della Group Full time

    **Job Title: Executive Chef - Gastronomy Function: Food Production Location: Lonavala Primary Purpose As the Executive Chef - Gastronomy at Della Adventure and Resorts, you will lead our culinary team in creating extraordinary dining experiences that captivate the senses and elevate the overall guest experience. You will be responsible for conceptualizing,...


  • Lonavale, India Della Group Full time

    **Job Description**: Job Title: CDP - Food Production Function: Food Production Location: Lonavala Primary Purpose Is responsible to supervise staff and ensure high levels of food preparation to deliver an excellent Guest experience. Major skills and accountabilities of position (4-6 major accountabilities) 1. Should have knowledge on current culinary...

  • F&b Captain

    4 weeks ago


    Lonavale, India The Machan Resorts LLP- Full time

    Always greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guest with table reservation. - Assist guest while seating. - Ensure guest are serviced within specified time. - Has a good knowledge of menuand presentation standards. - Speak with...

  • F&b Steward

    4 weeks ago


    Lonavale, India THE MACHAN RESORTS LLP LONAVALA Full time

    We are looking for a hard-working steward to be responsible for ensuring all sanitation standards are met. The steward will attend to customer needs, assist wait staff, ensure all stations are well stocked, and assist in keeping all areas clean and sanitary. You will clean and put away dishes, clean floors and food preparation areas, refill supplies, wipe...


  • Lonavale, India Della Group Full time

    **Job Description**: Job Title: Commi I - Food Production Function: Food Production Location: Lonavala Primary Purpose Is responsible for preparing and servicing all food items according to the production standards established by the organisation. Major skills and accountabilities of position (4-6 major accountabilities) 1. Should have good knowledge on...


  • Lonavale, India Della Group Full time

    **1. Should prepares and services all food items according to standard operating procedures and ensures consistency in taste and presentation of all food items. 2. Should maintains daily mis-en-place and prepares certain food items for the following days duties. 3. Should has the ability and flexibility to work in all areas of the kitchen and Banquet...


  • Lonavale, India Della Group Full time

    **1. Lead the banquet culinary team in menu planning, recipe development, and execution of banquet events, ensuring creativity, quality, and consistency. 2. Oversee food preparation, cooking, and presentation for banquets, maintaining high standards of sanitation, cleanliness, and food safety. 3. Collaborate with the Food and Beverage Director and Banquet...


  • Lonavale, India Della Group Full time

    **Major skills and accountabilities of position (4-6 major accountabilities) 1. Should have knowledge of current culinary trends and intermediate food hygiene. 2. Should be creative in presenting food and have excellent planning and organizing skills. 3. Ability to work on your own and in teams. 4. Should have a positive attitude, good communication...


  • Lonavale, India Della Group Full time

    **Major skills and accountabilities of position (4-6 major accountabilities) 1. Should have good knowledge of communication skills and organizational skills. 2. Should have knowledge of current culinary trends and food hygiene. 3. Should have attention to detail and be creative in presenting food. 4. Should have strong interpersonal and problem-solving...