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Customer Service
1 month ago
_**We are Hiring**_
**Designation**: Customer Support (Inbound & Outbound)
**Process**: Green lamp Plywood
**Language**: Malayalam & Average English
**Experience** : 6month - 1 year
**Shifts & week off** : Day shift & Sunday week off
**Salary**: 17 - 19 TH
**Responsibilities**:
**Inbound Customer Support**:
- **Issue Resolution**: Addressing customer problems, answering queries, and resolving issues promptly.
- **Information Provision**: Providing information about products, services, policies, and procedures.
**Outbound Customer Support**:
- **Follow-ups**: Contacting customers after a purchase or service interaction to ensure satisfaction and gather feedback.
- **Surveys**: Conducting customer satisfaction surveys to gather insights and identify areas for improvement.
- **Appointment Reminders**: Reminding customers of upcoming appointments, renewals, or other time-sensitive events.
**Job Types**: Full-time, Permanent
**Salary**: ₹17,000.00 - ₹19,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Ability to Commute:
- Chennai, Tamil Nadu (required)
Ability to Relocate:
- Chennai, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91
7200585293