L2 Support Telecom
3 weeks ago
Exp - 6 years
Key Skills
- **SMS & SMSC **platform coupled with knowledge on Containers (Docker/Kubernetes), Shell Scripting, Linux + DB query awareness would be a good fit
NP -Immediate - 30 days
Process - 2-3 interview round
Location - Noida
6+ years of relevant experience in an engineering, technical operations, or technical support role
Experience supporting mission critical fully redundant services with high uptime requirements.
Strong experience working with REST API's, SMPP 3.4/5.0, able to use tools such as curl or postman to construct ad hoc requests.
Strong general Unix/Linux skills including shell scripting (bash)
Experience working at an SMS Aggregator or CPaaS provider.
A good understanding of networking / internetworking
Familiarity with low level network protocols and able to interpret a packet trace
Familiar with all the major components of an internet facing network (DNS, load balancer, proxy, reverse proxy, firewall, VPN, Mail
relay, etc.)
Experience of supporting high volume low latency systems.
Experience working in a cloud environment with a containerized deployment.
Good scripting skills in either python or Perl.
Experienced working with RDBMS (MySQL), performing SQL queries, exports etc.
An understanding of asynchronous systems and queueing.
Excellent communication skills, Fluency in English
Excellent problem-solving skills
Able to work autonomously without guidance, reacting to and owning the resolution of an issue and escalating to engineering where
appropriate.
Well versed with ITIL processes
Familiarity with the SMS Industry or any similar Telco experience
Familiarity with ELK stack
Familiarity with Kafka
Familiarity with Kubernetes deployments
Familiarity with Robin platform.
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