Network Support
4 weeks ago
Introduction
As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients' success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success.
Your Role and Responsibilities
As a Network Support -L2, You are expected to work on Networking products or solutions based on any vendor hardware /vendor operating system software ( ie Vendor agnostic) with little or minimum support from superiors. E.g. include: Skills on Routers/Switches/ Load balancer. Typical examples of the other deliverables would be of deploying, managing and implementing networking solutions to address client business requirements.
**Responsibilities**:
- Design and deploy functional networks (LAN, WLAN, WAN)
- Configure and install software, servers, routers and other network devices.
- Testing and configuring software and maintain and repair hardware and peripheral devices.
- Monitor network performance and integrity.
- Resolve issues tiers of support have escalated by troubleshooting MPLS and local infrastructure.
- Automate tasks and monitor their effectiveness.
- Mentor team members on technical issues
- Create, oversee and test security measures (e.g. access authentication and disaster recovery)
- Communicate with users when needed.
- Maintain complete technical documentation.
- Suggest improvements to network performance, capacity and scalability.
- Performing troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network.
- Responsible for Network Documentation using Visio Tools, MS-Power Point
- Configuration and troubleshooting of routes, VLAN, QoS Cisco IOS security features and knowledge of security vulnerabilities, threats and attacks
Required Technical and Professional Expertise
- A minimum of 5 years of experience in IT infrastructure Domain
- At least five 5 years of experience in Onsite/Off-site Technical Support with minimum 2 Years of L2 level experience.
- Relevant experience and certification in Supporting Wireless Networking and Network Security services.
- Should be able to trouble shoot and resolve issues related to Wired/Wireless, IPsec VPN, Firewall, Routers, Switches and other network and security components as per the RFP requirements.
- Good knowledge of computer Networking/LAN/Hardware (both active and passive)
- Good knowledge of VoIP/IP Telephony support. Should be able to trouble shoot all existing Networking systems and any additional systems commissioned as part of this RFP.
- Should be able to liaise with OEM / vendor for Hardware & other Complex issues and follow-up till resolution.
- Facilitate OEM visits for Hardware (Network, IP Telephony, Security, etc.) installation / troubleshooting and ensure proper records (gate-pass) are maintained for all items received and sent.
- Good Verbal and Written communication skills. l. Decent conversational skills in English and Hindi.
- Ready to work on 24/7 shifts to support client requirement.
Preferred Technical and Professional Expertise
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies.
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work.
- Intuitive individual with an ability to manage change and proven time management.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
- Up-to-date technical knowledge by attending educational workshops, reviewing publications.
About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The cour
-
Customer Support Representative
2 days ago
Noida, Uttar Pradesh, India eVanik Network Pvt Ltd Full time**Company Description** Evanik Networks Private Limited is a SaaS-based solution provider for eCommerce sellers, located in Noida. Their platform, eVanik, helps eCommerce sellers streamline and automate their back-office operations, ensuring increased sales, customer satisfaction, and efficient payment collection. With thousands of eCommerce sellers relying...
-
Customer Acceptance
4 hours ago
noida, India Transaction Network Services Full timeAn extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence! Overview Customer Acceptance & Product Support Engineer will be responsible for getting TNS solutions accepted by customer. The engineer will t•Prepare, review and execute test...
-
Customer Acceptance
4 weeks ago
Noida, India Transaction Network Services Full timeAn extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence! Overview Customer Acceptance & Product Support Engineer will be responsible for getting TNS solutions accepted by customer. The engineer will t•Prepare, review and execute test...
-
Noida, India i2k2 Network Pvt Ltd Full timePosition : Support Engineer (Window Server Administrator)Level : L2 / L3Experience : 4 to 8 YearsRequirement : Expertise in Active Directory, IIS, Databases, Configuration, Troubleshooting, etc.Location : Noida Sector 63 (Work From Office)Working Days : 5Website : www.i2k2.comJob Description : Windows L2 / L3 Support EngineerKey Responsibility Areas :...
-
Network Engineer
4 weeks ago
Noida, India FCM Travel Full timeFCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a /7 reach in countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel...
-
Network Engineer
4 weeks ago
noida, India FCM Travel Full timeFCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a /7 reach in countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel...
-
Network Enginner
4 weeks ago
Noida, India FCM Full timeOpportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a teamwork environment where we maintain a favorable working relationship with co-workers in all departments to foster a culture of trust and mutual respect. By joining the team, you'll...
-
Network EngineerNivita
2 weeks ago
noida, India Coders Brain Technology Pvt. Ltd. Full timeAboutus: CodersBrain is a global leader in its services digital andbusiness solutions that partners with its clients to simplifystrengthen and transform their businesses. We ensure the highestlevels of certainty and satisfaction through a deepset commitmentto our clients comprehensive industry expertise and a globalnetwork of innovation and delivery...
-
Network Administrator
4 weeks ago
Noida, India IT BY DESIGN -ITBD Full timeEducation and Qualifications - Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience). - Minimum 3-5 years’ Experience in Core Network Administration. - Relevant industry certifications, such as CompTIA Network+, Cisco CCNA, or Juniper JNCIA, are a plus. - Must Have -- Logic Monitor, Cisco,...
-
Noida,Greater Noida, India i2k2 Network Pvt Ltd Full timePosition : Support Engineer (Window Server Administrator)Level : L2 / L3Experience : 4 to 8 YearsRequirement : Expertise in Active Directory, IIS, Databases, Configuration, Troubleshooting, etc.Location : Noida Sector 63 (Work From Office)Working Days : 5Website : no-style="">Job Description : Windows L2 / L3 Support EngineerKey Responsibility...
-
Network Engineer
4 weeks ago
noida, India ICCS Full timePosition: Network Engineer Location: Noida Experience: 1-3 Years Notice Period: Immediate - 15 Days Responsibilities: Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes...
-
Network Engineer
4 weeks ago
Noida, India ICCS Full timePosition: Network Engineer Location: Noida Experience: 1-3 Years Notice Period: Immediate - 15 Days Responsibilities: Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes and...
-
Senior Network Reliability Engineer
3 days ago
Noida, India Oracle Full timeThe NRE (Network Reliability Engineering) team is accountable for ensuring the adaptability of the Oracle Cloud Network Infrastructure. A Network Reliability Engineer (NRE) role is primarily focused on applying an engineering approach to measure and automate a network's reliability to align with Organization's service-level objectives, agreements, and...
-
Senior Network Reliability Engineer
1 week ago
Noida, India Oracle Full timeThe NRE (Network Reliability Engineering) team is accountable for ensuring the robustness of the Oracle Cloud Network Infrastructure. A Network Reliability Engineer (NRE) role is primarily focused on applying an engineering approach to measure and automate a network's reliability to align with the Organization's service-level objectives, agreements, and...
-
Senior NMS Engineer
4 weeks ago
Noida, India Transaction Network Services Full timeAn extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence! Overview TNS is looking for a passionate, motivated senior engineer to join our Network Management Systems (NMS) & Network Automation Team. The role will require extensive experience...
-
Network Engineers
4 weeks ago
Noida, India Nityo Infotech Full time24x7 , 5K , Data Center , Management , Troubleshooting , Windows , Activities , Advanced , Appliances , Assistance , Based , Bluecoat , CCNA , CCNP , Catalyst , Checkpoint , Cisco , Cisco ASA , Cisco Certified , Cisco Routers , Class , Data , Data Center , Description , Desktop Support , Engineers , Existing , Firewall , Firewalls , Hardware , International...
-
Network Engineer
6 days ago
Noida, India AAFT Full timeAbout us:- AAFT, where creativity begins, has been a leader in Media & Arts Education since 1993, playing a key role in revolutionising the Creative Arts Education Sector of India. The institute's history is a story of innovation and pioneering new technologies. The recent surge in technological advancements has had a significant impact on the education...
-
Network Engineer
6 days ago
Noida, India AAFT Full timeAbout us:- AAFT, where creativity begins, has been a leader in Media & Arts Education since 1993, playing a key role in revolutionising the Creative Arts Education Sector of India. The institute's history is a story of innovation and pioneering new technologies. The recent surge in technological advancements has had a significant impact on the education...
-
Noida, India Nex-G Exuberant Solutions Private Limited Full timeJob Responsibilities :- Maintain network equipment (routers and switches).- Design and development of projects in software-defined networking.- Work on optical networking technologies (FTTx, SDH, GPON, DWDM).- Maintain Desktop / Laptop Hardware and software.- Knowledge on networking protocols. (ref:hirist.tech)
-
Noida, Ghaziabad, India Nex-G Exuberant Solutions Private Limited Full timeJob Responsibilities :- Maintain network equipment (routers and switches).- Design and development of projects in software-defined networking.- Work on optical networking technologies (FTTx, SDH, GPON, DWDM).- Maintain Desktop / Laptop Hardware and software.- Knowledge on networking protocols. (ref:hirist.tech)
