Senior Network Reliability Engineer

2 weeks ago

Noida, India Oracle Full time

The NRE (Network Reliability Engineering) team is accountable for ensuring the adaptability of the Oracle Cloud Network Infrastructure. A Network Reliability Engineer (NRE) role is primarily focused on applying an engineering approach to measure and automate a network's reliability to align with Organization's service-level objectives, agreements, and goals. The duties of the NRE team entail promptly responding to network disruptions, pinpointing the underlying cause, and collaborating with internal and external partners to fully restore functionality. The NRE team members also supervise the automation of recurring tasks in daily operations to streamline processes, improve workflow efficiency, and increase overall productivity. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLoS Network, and the Internet. 

Bachelor’s degree in CS or related engineering field with 3+ years of Network Engineering experience or Master's or equivalent experience with 2+ years of Network Engineering experience. Experience working in a large ISP or cloud provider environment. Experience working in a network operations role. Knowledge of protocols such as MPLS, BGP/OSPF/IS-IS, TCP, IPv4, IPv6, DNS, and DHCP. Also, VxLAN and EVPN will be an added advantage. Experience with scripting or automation and data center design – Python preferred but must demonstrate knowledge in scripting or compiled language. Experience with networking protocols such as TCP/IP, VPN, DNS, DHCP, and SSL. Knowledge in network monitoring and telemetry solutions. Knowledge of network modeling and programming – YANG, OpenConfig, NETCONF. Ability to use professional concepts and company objectives to resolve complex issues in creative and effective ways. Capable of working under limited supervision. Excellent interpersonal, verbal, and written communication skills. Excellent judgment in influencing product roadmap direction, features, and priorities. Bachelor’s or Master’s degree or equivalent experience in computer science, Electrical/Hardware Engineering, or related field. Participate in an on-call rotation.

Career Level - IC2

Supports the design, deployment, and operations of a large-scale global Oracle Cloud Infrastructure (OCI). Primarily focused on the development and support of network fabric and systems through a combination of a deep-level understanding of networking at the protocol level coupled with programming skills. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLos Network, and the Internet.

Collaborate with program/project managers to develop achievements and work you're doing.  Will primarily use existing procedures and tools to develop and safely implement network change. However, may have to develop new procedures from time to time. Develop solutions to enable front line support teams to act on network failure conditions.  Participate in operational rotations as either primary or secondary.  Provide break-fix support for events. Serve as the critical issue point for event remediation. Participate in post-event root cause analysis.  Coordinate with networking automation services for the development and integration of support tooling.  Coordinate with network monitoring to gather telemetry and create alerts rules using them.  Build dashboards to represent data at various network layers and device roles that help identify network issues, anomalies.  Frequently develops scripts to automate routine tasks for team and business units.  Collaborate in software development projects for network automation and network monitoring.  Collaborate with network vendor technical account team and internal Quality Assurance team to drive bug resolution and assist in the qualification of new firmware and/or operating systems.

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