Technical Support Agent International Customer support/ Night shift job

Technical Support Officer **Responsibilities**: **Troubleshoot and Resolve Technical Issues**: Identify and implement hardware and software solutions to resolve customer issues promptly. Document and track customer issues and resolutions in a ticketing system, ensuring accurate and up-to-date records. **Technical Problem-Solving**: Diagnose and repair...

We are seeking a highly skilled and dedicated **FEMALE** Customer Support Executive with sales to join our team. As a Customer Support Executive, your primary responsibility will be to provide exceptional service and assistance to our valued customers. You will be working in a night shift from 6:45PM to 3:45 AM, ensuring that our customers receive timely...

We are seeking a dedicated and proactive Marketplace Support Specialist to join our team for the night shift. As a Marketplace Support Specialist, you will be responsible for providing exceptional customer service and support to users of our marketplace platform during nighttime hours. Your primary focus will be on addressing inquiries, resolving issues, and...

Here is the job description for SR. Support Assistant. **Job title: SR. Support Assistant** (**Night shift)** Positions - 4 **Skills**: - Fluent English - Communication skills - Able to work on the night shift - Skills to handle and manage a team - Managerial skills - Sense of responsibility **Responsibilities**: - Provide management services to...

**ABkps Outsourcing Pvt Ltd** FRONTDESK AND SUPPORT **Job Title : FRONT DESK AGENT For U.S. Based Hotels (Onsite Position)** **-->Job Duties and Responsibilities** - check in/check out. - Coordinating with the ground staff of the Hotel. - Answer and address incoming phone calls in a timely and polite manner - Clearly determine the purpose of the call....

Here is the job description for SR. Support Assistant. **Job title: SR. Support Assistant** (**Night shift)** Positions - 2 **Skills**: - Fluent English - Communication skills - Able to work on the night shift - Skills to handle and manage a team - Managerial skills - Sense of responsibility **Responsibilities**: - Provide management services to...

Customer Service / Call agent will maintain complex spreadsheets and databases that support the operative reporting for Customer Service Operations. - Cold calling / Inboud and outbound calls to prospective customers. - Use scripts to provide information about product’s features, prices etc. and present their benefits. - Ask pertinent questions to...

**What will you do?** - Provide accurate information and effective solutions to customers while maintaining a positive and professional demeanor - Identify and escalate issues as necessary to ensure customer satisfaction - Maintain detailed and accurate records of customer interactions and transactions - Collaborate with other teams to resolve customer...

We are seeking a highly skilled and dedicated Customer Support Executive to join our team. As a Customer Support Executive, your primary responsibility will be to provide exceptional service and assistance to our valued customers. You will be working in a night shift from 9 AM to 6 PM, ensuring that our customers receive timely support during their preferred...

We are looking for a talented Software Support Executive for the leading IT Company based in Surat. **Roles & Responsibilities for Jr. Support Executive Job in Surat**: - Be an active part of the Client Delivery or Client Monitoring Team and provide end-to-end internal and external - implementation support for iDentixweb Pvt. Ltd. - Customer support on...

A customer service Advisor supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: - Maintaining a positive, empathetic,...

Should be fluent in English 80% customer support 20% sales Need to speak with US clients Shift timings:8pm-6am 9:30-7:30 am **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹35,000.00 per month Day range: - Monday to Friday Shift: - Night shift Travel requirement: - No travel Ability to commute/relocate: - Surat,...

We are looking for a Customer Support executive. **Responsibilities** - Providing excellent customer service. - Using good communication skills and problem-solving skills. - Resolving complaints from unhappy customers. - Ensuring complete information is recorded. - Completing various roles and tasks within the given time. - Solving problems creatively when...

Job DescriptionFYNXTis a Singapore based Software Product Development company that provides a Software as a Service (SaaS) platform to digitally transform leading brokerage firms and fund management companies and help them grow their market share. Our industry leading Digital Front office platform has transformed several leading financial institutions in the...

A customer service Advisor supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: - Maintaining a positive, empathetic,...

**Responsibilities**: - Diagnose and troubleshoot technical issues related to our products or services. - Collaborate with cross-functional teams to resolve complex technical problems. - Escalate unresolved issues to the appropriate internal teams and follow up until resolution. - Document and maintain records of customer interactions, technical issues, and...

**Job Responsibilities (but not limited to)**: - **Client Onboarding**: Coordinate the onboarding process for new clients, ensuring a smooth and efficient transition onto our platform. - **Needs Analysis**: Conduct in-depth needs analysis with clients to understand their requirements and customize solutions accordingly. - **Training**: Provide comprehensive...

**Key Responsibilities**: - **Data Entry**: Accurately update information in our database. - **Documentation & Record Keeping**: Prepare reports and maintain organized records. - **Social Media Savvy**: Utilize basic knowledge of social media marketing in tasks. - **Flexibility & Adaptability**: Embrace varied responsibilities with a willingness to learn...

JOB ROLE - Excellent verbal and written communications skills (Language - Hindi & English) - Strong listening skills - Passionate, ambitious and aspiring towards Customer Support. - Knowledge about lead and data management. - Customer support and after sales services. Qualification - Under Graduate / Graduate Experience - 1 to 3 Years Salary Range -...

Job Description FYNXTis a Singapore based Software Product Development company that provides a Software as a Service (SaaS) platform to digitally transform leading brokerage firms and fund management companies and help them grow their market share. Our industry leading Digital Front office platform has transformed several leading financial institutions in...