LCO Service Experience

Reduction in GFR (DSL/Voice) - i) Broadband GFR Reduction ii) Repeat & reopen SR reduction for all products - Customer SLA Enhancement - i) Enhancing Customer SLA ii) Reduction in beyond SLA, open SR>3 & 7 days iii) Solitaire and Titanium Customer SLA improvement - Reduction in Field SRs - Implementation of new work ways and Quality of repair - Opex and...

Scope of Work- The DTC( Direct-to-Customer) business aims to leverage 50 million homes opportunity in India by providing simplified services and great and consistent customer experience. Catchment Sales Manager in DTC is a frontline sales role responsible for managing a retail outlet as well as driving broadband business in a dedicated catchment with a...

**Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

**Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

Company Description Experience Destination, located in Guwahati, specialises in curating unique experiences and journeys in North-East India. Role Description This is a full-time hybrid role for a Travel Advisor at Experience Destination. The Travel Advisor will be responsible for increasing revenues, assisting clients in planning and organising their...

Job Overview Join at Our client place based at Gurgaon as a Service Engineer for Commercial Refrigerators with a reputed organization engage in Commercial Kitchen Project with competitive salary range. It's full-time position. Roles and Responsibilities Installation, maintenance, and repair of commercial refrigeration units Diagnosing and troubleshooting...

Job OverviewJoin at Our client place based at Gurgaon as a Service Engineer for Commercial Refrigerators with a reputed organization engage in Commercial Kitchen Project with competitive salary range. It's full-time position.Roles and ResponsibilitiesInstallation, maintenance, and repair of commercial refrigeration unitsDiagnosing and troubleshooting...

Eliminate failures leading to poor experience – bringing down customer’s interactions across all channels. Digitizing customers’ life cycle journeys to increase self-serve, therefore bring down interactions at assisted channels. Manage Experience & GTM for new system integration (BSS, OSS, FX, NMS, etc) and any product launch Continuous...

Eliminate failures leading to poor experience – bringing down customer’s interactions across all channels. Digitizing customers’ life cycle journeys to increase self-serve, therefore bring down interactions at assisted channels. Manage Experience & GTM for new system integration (BSS, OSS, FX, NMS, etc) and any product launch Continuous...

**Customer Service Associate duties and responsibilities** - Assisting customers with emergency problems or unexpected situations. - Providing solutions for customer problems. - Ensuring customer issues are resolved in a timely manner. - Developing and maintaining customer relationships. - Maintaining records of customer interactions. **Salary**:...

Hi We have job opportunity for Japanese MNC ,kindly go through the below mentioned details and revert back with your updated resume if interested. Position : SMT Service Engineer Experience : 4-8 Years Location-Gurgaon (Close to MG road metro station) Job Description:- • Customer Service support for India customer accounts / Report to Service...

**Responsibilities**: Designing and implementing solutions using Community Cloud functionality. Supporting solutions for an employer/employee portal and employer registration process. Determine the appropriate approach to manage CMS content supporting multiple languages The individual in this position will be responsible for configure/build/customize...

We are on the hunt for our next Customer Service Champion!As part of the Zomato Associate Accelerator Program (ZAAP ), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.Here, you're not just an Associate; you are on the path to...

Responsibilites: - Provide knowledgeble answers to questions about product, pricing and availability - work with internal departments to meet customer's needs **Qualifications**: - Should be graduate in any domain - Freshers to 2 years Experience in Customer Support. - Excellent phone etiquette and excellent verbal, written and interpersonal skills -...

We are looking for a customer experience associate to join our team with the objective of serving our customers better and proactively. **Responsibilities**: 2. Analyzing customer feedback on product ranges and new releases, as well as preparing reports. 3. Resolve customer complaints and provide appropriate solutions within the defined timelines. 4. Call...

**Who Are We Looking For?** - Should have around 3yrs of experience in Customer Services and such process. - Should have really good communications skill in both Hindi and English. - Knowing any south Indian language would be an added advantage. **The Core role (Responsibilities)** - Job Description:_ - This role would be broadly responsible for making...

SUMMARY  Responsible for ensuring members expectations are met or exceeded through effective communication of information, timely order processing, and prompt resolution of member issues. Responds to inbound calls and emails in a fast-paced environment where service excellence is top priority. Must process information and make judgments while maintaining a...

We are on the hunt for our next Customer Service Champion! As part of the Zomato Associate Accelerator Program (ZAAP ), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service. Here, you're not just an Associate; you are on the path to...

We are on the hunt for our next Customer Service Champion!As part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.Here, you're not just an Associate; you are on the path to leadership....

We are on the hunt for our next Customer Service Champion!As part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.Here, you're not just an Associate; you are on the path to leadership....