Associate Agency Development Manager

2 weeks ago

Bengaluru Bangalore India Max Financial Services Full time

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About Max Life Insurance:

Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation.

Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its

operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital.

As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore.

For more information, please visit the Company's website at

We Stand for:

Caring

A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.

Collaboration

A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization's ask. A leader who addresses challenges with a solution oriented approach to create 'win-win' partnerships within & outside teams through inspired cooperation and teamwork.

Customer Obession

A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.

Growth Mindset

An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.

People Leadership

A people's leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes.


'Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity.'

Job DescriptionJob Code:

Position

AADM

Reporting To

Sr. Associate Partner Mgt / Partner

Department

Agency

Function

Agency Sales

Location

Band

5A

About Max Life Insurance:

''Max Life Insurance, one of the leading non-bank promoted private life insurers, is a joint venture between Max Financial Services Ltd. and Mitsui Sumitomo Insurance Co. Ltd. Max Financial Services Ltd. is part of the Max Group, which is a leading Indian multi-business corporation, while Mitsui Sumitomo Insurance is a member of the MS&AD Insurance Group, which is amongst the leading insurers in the world. Max Life Insurance offers comprehensive long term savings, protection and retirement solutions through its high quality agency distribution and multi-channel distribution partners. A financially stable company with a strong track record over the last 15 years, Max Life Insurance offers superior investment expertise. Max Life Insurance has the vision 'To be the most admired life insurance company by securing the financial future of our customers'. The company has a strong customer-centric approach focused on advice-based sales and quality service delivered through its superior human capital. Max Life sum assured of Rs. 7,03,972 crore and Asset Under Management of Rs. 62,798 crore for FY18-19. '

Caring

An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them.

Collaboration

A value which is all about being boundary-less in approach by going beyond one's direct responsibilities to achieve functional and organizational goals. It is about believing & creating opportunities for self and others to improve working relationships.

Customer Obession

It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight.

Growth Mindset

A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts & demonstrate courage to achieve exceptional results. It is about seeking & creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture.

Job Summary:

  • Responsible for
    • Agent Recruitment
    • Agent Development
    • Meet Business targets
    • Customer Centricity

Key Responsibilities/ Key Deliverables:

Agent Recruitment

Develop various sources of agent hiring & build a team of agent & agent pipe line.

Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring

Implementation of MNYL GOLD process and adhere to the business norms

Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development

Ensure product knowledge by MNYL ways of training Field demonstration (FOD's)

Development of agent prospecting habits, calling habits and work habits.

Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same

Meet Business Targets

Achievement of monthly, quarterly & yearly business plans.

Improve agent productivity & persistency by regular PRP/IID/GID etc…

Ensure companies product mix sales ration and adhere to the business norms.

Maintain agent pro activity as per business plan

Customer Centricity

Be MNYL brand ambassador & a customer champion

Follow MNYL sales practice to develop deep customer loyalty

Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MNYL standard.

Desired Competencies

Sourcing & Selection capability

Nurturing & Developing talent

Result orientation Customer centricity Planning & ExecutionMOS: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MNYL grid Achieve GOLD Score as per MNYL standard Number of EC/MDRT agent

Measures of Success:

  1. Achievement of business plan & GPA
  2. Recruitment / Development & Activisation of agent as per plan.
  3. Number of EC/MDRT agent

Hiring Specifications : CLEAN Filter

C - City (have had spent minimum 4 years in the city)

L - Loyalty (1.5 yrs of average tenure)

E - Experience (Minimum 2 years for AADM)

A - Age (24 to 38 yrs for AADM)

  • N - Non negotiable on CLEAN

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