Fraud Investigation
4 weeks ago
Build a team by recruiting, mentoring, coaching, and training through the employee life-cycle
Updating and maintaining training material and documentation
Identifying any areas of friction, inefficiencies, process improvements and properly reporting to management
Motivate the team while in a challenging environment and assist them in achieving greater efficiency
Acting as a point of escalation for your localized team during coverage hours
Overseeing scheduling to assure adequate resources are in place at all times
Consciously create a workplace culture that emphas company's value and vision
Perform QC checks if required
Requirements:
Graduates/Post Graduates preferably from Finance Domain
Work experience of 5+ yrs in Banking/Financial Services, preferably in Financial Crime Compliance Domian and a minimum of 1 year TL/ Team Management experience on papers
Excellent understanding of Fraud standards across different geographies
Experience Loss Prevention/Dispute/Chargeback Resolution, Application Fraud Investigations, Fraud claims & Payment Fraud Detection
Knowledge & Experience in using internal client systems, vendor-based research tools, and open source data (e.g., Actimize, Lexis, RDC, Worldcheck, Google, SAS, Credit Bureau & criminal history database and other internal systems to review information collected on a customer
Experience in working on market data aggregators e.g World Check, Lexis Nexis, Banker's Alamanac, Markit, Thomson Reuters etc
Previous experience in QC role is preferred
Ability to interpret complex changes in regulatory guidelines and assess the impact to the business
Ability to manage multiple tasks with conflicting deadlines to a high degree of accuracy
Should be effective in leadership and stakeholder management
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