Credit Card Disputes Investigations

1 month ago


Bengaluru, India fidelis group Full time

Dispute’s handling (**VISA** - **Non Fraud Dispute Categories**)
- Chargeback, Pre arbitration, Pre compliance
- Good understanding of the Retail Banking and Credit card disputes
- Familiar with Visa and master card scheme rules
- Dispute reconciliations
- Quality audits to be performed and share feedback to the team & ensure timely corrective actions taken
- Internal MIS to be prepared and shared with clients
- Team support - Respond and provide quick resolution to internal queries
- Excellent in Communication

Schedule:

- Morning shift

**Experience**:

- Dispute’s handling (VISA - Non Fraud Dispute Categories): 1 year (preferred)
- Credit Card Disputes investigations: 2 years (preferred)


  • Team Member

    2 days ago


    Bengaluru, India Kotak Mahindra Full time

    **Role - CC Transaction Monitoring Team - Investigation / Escalation desk - Department- Credit Cards-Risk-Transaction Monitoring Team - Investigation / Escalation desk- Number of Positions- 2- Location- Bangalore- Reporting Relationships- Regional Risk Manager- Position Grade- M1- Investigation of credit card fraud dispute cases highlighted to the unit. -...


  • Bengaluru, India JPMorgan Chase Bank, N.A. Full time

    Here at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from a bank they can trust. So we launched a new digital bank called Chase - to revolutionise mobile banking by creating seamless digital journeys that our customers love. For us, that means keeping ourselves customer obsessed and always being open to...


  • Bengaluru, India Avnet Full time

    Job Summary: Minimizes financial risk to the company by investigating and evaluating new and existing customers' creditworthiness and analyzes credit risk. Researches and resolves billing disputes. Recommends and/or implements credit extensions, revocations or collections referrals. Principal Responsibilities: - Researches and verifies credit data on...


  • Bengaluru, India Connexions - Startup Hiring Specialists Full time

    RoleHead - Credit Card & Credit Line on UPI (CC & CL UPI)Company:Private Indian BankLocation:BangaloreReporting To: Head of DigitalGrade: Chief Manager/AGMJob Description:We are seeking a dynamic and experienced leader to head our Credit Card & Credit Line on UPI (CC & CL UPI) business. In this role, you will be responsible for developing and executing our...

  • Quality Assurance

    2 days ago


    Bengaluru, India Zeta Services Inc. Full time

    About Zeta Zeta empowers issuers to launch next-gen credit card programs with its cloud-native and fully API-enabled stack that includes processing, issuing, lending, core banking, fraud, loyalty, and many other capabilities. Zeta has 1700+ employees & contractors with over 70% in technology roles across locations in the US, UK, Middle East, and Asia....


  • Bengaluru, India Connexions - Startup Hiring Specialists Full time

    Role Head - Credit Card & Credit Line on UPI (CC & CL UPI) Company: Private Indian Bank Location: Bangalore Reporting To: Head of Digital Grade: Chief Manager/AGM Job Description: We are seeking a dynamic and experienced leader to head our Credit Card & Credit Line on UPI (CC & CL UPI) business. In this role, you will be responsible for developing and...


  • Bengaluru, Karnataka, India Ensomerge Services Private Limited Full time

    Job Title: Inside Sales Representative - Credit Card Sales Company: Ensomerge (A Part of Perpetual B2B Sales) Location: Remote (Work from Home, UAE Calling) , Permanent **Salary**: ₹17,000.00 - ₹25,000.00 per month About Us: Ensomerge, a division of Perpetual B2B Sales, operates as an Inside Sales organization with a 100% Work From Home (WFH) model....


  • Bengaluru, India ASSPL - Karnataka Full time

    Bachelor's degree Amazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Assistant to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the...


  • Bengaluru, India Rakshitha Hospitality Pvt. Ltd. Full time

    Retails Sales Excuitive, Tele Calling Sales Excuitive, Field Sales Excuitive, for Credit Card Sales, we are Providing Incentive, min number of Traget will be fiexed **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Leave encashment Day range: - Weekend availability Shift: - Day shift Supplemental pay types: - Bonus pay - Joining...


  • Bengaluru, Karnataka, India Royalspro Full time

    Semi Voice B.Com graduates with minimum 1.6 Years of work experience from Fraud Investigation, Transaction Monitoring. Should be flexible to work in for any shift timings. Fixed week offs (Sat & Sun). Interview rounds: HR discussion / Voice assessment Interview/Ops Interview Pay: Up to ₹420,000.00 per year **Benefits**: - Health insurance -...

  • Mainframe with Cards

    1 month ago


    Bengaluru, India Softenger (M) Sdn Bhd Full time

    **Job Objective** To support the end-to-end delivery of Credit Card and Personal Loan regulatory requirements and security risk for payment card details which follows the Agile delivery framework. **Responsibilities (including but not limited to)**: - Collaborate with business stakeholders on new requirements. - Analysis of user stories and assessment of...

  • Assistant Manager

    7 days ago


    Bengaluru, India Infosys Full time

    Responsibilities Job Description: 1.The candidate should have sound knowledge about Credit Card Disputes and Chargeback Process. The candidate should be well known with the Master Card and VISA regulations associated with Credit Card Disputes and Chargeback process2.The candidate should know the complete Chargeback Cycle which includes Chargeback,...


  • Bengaluru, India SAP Full time

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...


  • Bengaluru, Karnataka, India SAP Full time

    We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...


  • Bengaluru, India SAP Full time

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Chargeback Analyst

    4 days ago


    Bengaluru, India LegalZoom Full time

    Description ​​ ​​About LegalZoom We're here to make legal help accessible to all. LegalZoom transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and...


  • Bengaluru, India Ensomerge Services Private Limited Full time

    Ensomerge ( a part of Perpetual B2B Sales) is a Inside Sales organisation. We work on 100% WFH model. We are looking for sales oriented individuals who have work experience in telesales, especially Credit card sales. Good fluency in English is very important as the calling is to UAE, hence the work timings are 10:30am - 07:30pm, Mon to Sat. Sunday is a...

  • Business Analyst

    1 week ago


    Bengaluru, India Synechron Full time

    JOB DESCRIPTION We are seeking an experienced and dynamic Cards Business Analyst (BA) with a proven track record in executing Consulting and BA engagements with Banks and FIs, specifically in the credit cards domain. As a BA, you will demonstrate excellent domain knowledge in credit cards, encompassing thorough functional knowledge across various value...


  • Bengaluru, India HuQuo Consulting Pvt. Ltd. Full time

    Job Overview :We are seeking a skilled and experienced professional for Credit Card Data Modernization and Data Analytics project. As a Credit Card Data Modernization Specialist, you will play a pivotal role in transforming the credit card data infrastructure for one of our US Banking clients, ensuring its alignment with modern technologies, and leveraging...

  • Platform Solutions

    2 days ago


    Bengaluru, India Goldman Sachs Full time

    PLATFORM SOLUTIONS In Platform Solutions (PS), we power clients with innovative and customer-centred financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering, operations, and risk management: Transaction Banking...