Senior Fraud Officer
2 months ago
About Client
One of the largest banking and financial services organisation catering to 40 million customers with offices in 63 countries. Their customers base spans from individual savers and investors to some of the world’s biggest companies and government.
Job Description for Senior Fraud Officer
- Minimum 1 year experience is mandatory.
- It involves voice process. (Candidate should be interested for the same)
- Graduation is mandatory.
- Observe customer transactions to identify fraudulent activity such as account take over, counterfeit, online fraud, and similar other risks.
- Preventing and detecting fraudulent transactions.
- Resolve queued transactions within the service level agreements to reduce potential revenue losses.
- Interact with banks and customers to validate information and to confirm or cancel authorizations.
- Resolve customer issues within the scope of existing service level agreements.
- Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
- Maintain fraud analysis models to improve efficiency and effectiveness of company systems. Ensure confidentiality of all information collected during investigation.
- Determine existing fraud trends by analyzing accounts and transaction patterns. Identify system improvements to prevent fraudulent activities.
- Recommend anti-fraud processes for changing transaction patterns and trends.
- Recommend new software tools used for fraud detection, prevention, and reporting activities. Generate suspicious activity reports and risk management reports for Managers.
- Representing my team in all strategic and operational meetings.
- Responsible for maintaining and improving the overall data. Monitoring calls, accounts of team.
If interested, Please do revert with your interest, and share updated resume to with below information, Kindly share the following details with us.
1.Current Company:
2.Experience:
3.Current CTC:
4.Expected CTC:
5.Notice Period:
6. Brief Introduction:
7.Location:
8. Contact No:
Anuradha Pandey
Sr. Candidate Relationship Manager, RDC
:
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