Salesforce Administrator

3 weeks ago


bangalore, India The Wise Seeker Services Full time

Somos una HR Tech enfocada en ofrecer servicios de descubrimiento de Talento. 

Nos centramos principalmente en la persona para poder proporcionar el mejor camino al desarrollo del Talento




 

The Wise Seeker is a world-wide HR Tech recruitment company specialized in recruit and assess Talent for our clients.

 

Location: Bangalore, India

Sector: IT

Personnel in charge: No

Functions

  • Analyze real time and historic data on operational performance and customer experience
  • Generate and modify user dashboards; partner with development & testing teams to create effective tools
  • Coordinate with Salesforce administration & Development teams to take the ownership of technical delivery and escalate to relevant resources on roadblocks. - Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement.
  • Identify & drive continuous improvements in the CRM technology, to improve cost, quality, turnaround time, & customer effort.
  • Participate in all aspects of CRM changes: requirements, design, user testing, and/or agile sprints.


Requirements

  • Minimum education: Bachelor's degree in Computer Science
  • Some specific specialties (master's degree/certification): Salesforce
  • Minimum experience: 5+ years experience as a SalesForce BA. 7 years experience as this is a Lead Role.
  • Valuable: Leadership experience

Skills

  • Salesforce skills
  • Data analytics
  • Leadership

 

Benefits

  • Type of contract: Permanent
  • Face-to-face/hybrid/remote: In person
  • Schedule: Office working hours
  • Salary: Negotiable


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