Salesforce Administrator

3 weeks ago


bangalore, India ZEISS India Full time
About ZEISS:
Founded in 1846 in Jena, ZEISS Group is headquartered in Oberkochen, Germany and is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. With over 38,000 employees, ZEISS is active globally in almost 50 countries with around 30 production sites, 60 sales and service companies and 27 research and development facilities.
ZEISS in India - of the job:
The global administrator represents the central hub for the legal entities of Carl ZEISS Vision in terms of trainings, support and administration. The job contributes to ensure a smoothly running operative CRM system that offers the users the best experience possible.
Requirements
Education: B.S. or a B.A. college degree or commensurate work experience
Work Experience: 3+ years of previous experience as a Salesforce Administrator in a large company, ideally with a multi-national User / business base
Specific Knowledge/Skills:
At least basic understanding of Salesforce coding (APEX, Java etc.)
Extensive knowledge on Salesforce CRM system
Experience in Salesforce migrations is a plus
Expert understanding of Salesforce Sales and Service Cloud that is always kept at the highest level
Working knowledge of relational databases design concepts and data management
Extensive analytical skills as well as conceptional thinking and organized working
Fluent English-speaking and writing capabilities
Independent service and solution-oriented work to ensure demand owner/customer satisfaction
Purposeful communication skills, flexibility and a high level of assertiveness
Pronounced ability in team work
Proficiency with data manipulation tools and uploading techniques (Data Loader, Workbench, Excel, Plug-Ins)
Analytical business process development skills and problem-solving skills
Ability to troubleshoot system, process and data issues

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