Quality Analyst BPO/BPM

We are looking for a highly skilled and experienced Quality Analyst to join our team in Bengaluru. The ideal candidate will have 1-2 years of experience in quality analysis, preferably in a customer service or BPO setting.Roles and ResponsibilityMonitor and evaluate the quality of inbound and outbound telephone calls and other customer contact...

Job Description About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At...

Job Title: Business Manager Location: Gurgaon, India Industry: BPO / BPM Experience: 58 years Education: MBA from Tier-1/2 B-School About the Role: Were looking for a sharp, business-focused professional to work directly with the CEO on strategic initiatives, performance tracking, and cross-functional execution. Ideal for someone from a B-school with...

**BPO Executive / Customer Service Representative / Telecaller** Department: Customer Support / Operations / Technical Support **Location**: Gurgaon, Harayana (On-site ) Job Summary: We are seeking a proactive and customer-focused BPO Executive to manage inbound and outbound communications, resolve client issues, and ensure high-quality service delivery....

Job Title: Executive Assistant to CEO (Female Only) Location: Gurgaon, India Industry: BPO / BPM Department: Executive Office / Client Services Employment Type: Full-Time Job Summary: We are looking for a proactive and organized Executive Assistant with experience in the BPO/BPM industry . The role involves supporting senior leadership with operations,...

Hello,Hiring for Domestic BPO (International Dont apply as not eligible)Locations Hiring forGurgaonBangaloreMumbaiPositions Hiring forTeam LeaderTrainerQuality AnalystLead QAAssistant Manager TrainingTraining ManagerAM OperationsAM QualityManager QualitySkill Sets Hiring for (ONLY DOMESTIC)Banking / Insurance / BFSI / Real Estate / eCommerce / TelecomProcess...

Company Overview: Kezan Consulting is a leading Human Resources Services provider in India. With a commitment to excellence and a client-centric approach, we offer a wide range of HR solutions to meet the evolving needs of businesses across various industries. Role and Responsibilities: As a Quality Analyst at Kezan Consulting, you will be responsible for...

JOB DETAILS 1.Handle calls from customers or clients and provide them with a solution to their queries.2.He/She must show the willingness to learn new things every time and then. 3.Must discuss every matter with its supervisor or team leader to get any issue sorted 4.Giving a resolution to the customers or clients should be the whole and sole responsibility....

JOB DETAILS 1.Handle calls from customers or clients and provide them with a solution to their queries.2.He/She must show the willingness to learn new things every time and then. 3.Must discuss every matter with its supervisor or team leader to get any issue sorted 4.Giving a resolution to the customers or clients should be the whole and sole responsibility....

**Position : Quality Analyst** **Experience : MINIMUM 3 years as QA in any bpo)** **Job Location : Gurgaon** **Education : Any Graduate** **Profile**: **- Audit Assignments towards achieving the KPI.** **- Sharing VOC to maximize the revenue with help of Audits Projects.** **- Sharing new ideas to enhance the revenue with the help of audits.** **-...