
Call Center Representative
4 weeks ago
Here's a look at all the key responsibilities:
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- Provide accurate, valid and complete information by using the right methods/tools.
- Take ownership of customer issues.
- Escalate unresolved issues to relevant internal teams.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Follow policies of the company.
- Collect prompt and accurate customer feedback.
- Use software and platforms correctly.
Requirements and Skills:
- Educational degree - Any Bachelors level (mandatory)
- Customer service experience preferred 1 year. Freshers with exceptional communication skills and willingness to learn can also be considered.
- Candidates must be flexible and able to work For 6 Days , holidays and weekends.
- Have a strong handle of the English language and excellent written communication skills.
What we offer
- Full-time position after successful completion of the 3-month contract.
Work Location: At Office in Jalandhar
Job Types: Full-time, Fresher
Pay: ₹12, ₹20,000.00 per month
Work Location: In person
Speak with the employer
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