Call Center Executive

7 days ago

Jalandhar, India Milestone Education Group Full time

We are looking for a Call Center Executive to provide outstanding service to our customers and potential customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.
The ideal Call Center Executive will be customer focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.

**Call Center Executive's Responsibilities**:

- Receiving or making a high volume of calls from or to customers.
- Striving to achieve first call resolution and maintain the quality of service provided by the call center.
- Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution.
- Responding efficiently to customers and creating a positive experience.
- Remaining calm and professional while dealing with angry customers and providing them with the best solutions to resolve their issues.
- Joining a team of Call Center and building a positive relationship of teamwork, trust, and excellence.
- Understanding and using the required software, reports, tools, and metrics.
- Transferring and escalating the calls to the appropriate department if needed, such as sales.
- Participating in training and striving to increase and improve existing skills.
- Adhering to all company policies and procedures.

**Job Types**: Full-time, Contractual / Temporary

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Performance bonus

COVID-19 considerations:
We are monitoring incoming COVID-19 updates from the government authorities, and amend and adjust these guidelines at regular intervals as the situation develops.

Ability to commute/relocate:

- jalandhar city, Jalandhar - 144001, Punjab: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

  • Call Center Executive

    5 days ago

    Jalandhar, Punjab, India Sandhu Overseas Full time ₹ 24,000 - ₹ 2,40,000 per year

    A call center executive in immigration services needs excellent communication and interpersonal skills, basic computer and CRM proficiency, and a strong customer-centric approach. Key responsibilities include providing information on visa processes, managing client inquiries, scheduling appointments, and maintaining client records. While a high school...

  • Fresher hiring for Call Center Executive

    1 week ago

    Jalandhar, India Domestic Cluster Enterprise Full time

    hiring for 100 call center executive jobs in jalandhar, saharanpur, bikaner, noida, firozabad, dehradun, ajmer, loni industrial area, ghaziabad, jhansi, jammu, for freshers,required educational qualification is : higher secondary with good knowledge in customer support, domestic bpo, voice process, inbound process, inbound voice process, call center, bpo...

  • Telecaller/ Telesales/ Calling Executive

    4 weeks ago

    Jalandhar, India IFH Full time

    We are looking for an Telecaller/ Calling Executive from the Immigration Sector This is a full-time on-site role for a Manager in Jalandhar. The Calling Manager will be responsible for managing the day-to-day calling operations of the branch, building strong relationships with clients, and overseeing a team of consultants. The Tele Calling Manager will also...

  • Receptionist/ Administrator/ Calling Executive

    4 weeks ago

    Jalandhar, India IFH Full time

    We are looking for an Receptionist/ Administrator/ Calling Executive from the Immigration Sector This is a full-time on-site role for a Manager in Jalandhar. The Calling Manager will be responsible for managing the day-to-day calling operations of the branch, building strong relationships with clients, and overseeing a team of consultants. The Tele Calling...

  • Receptionist/ Administrator/ Calling Executive

    2 weeks ago

    Jalandhar, Punjab, India IFH Full time ₹ 1,92,000 - ₹ 4,80,000 per year

    We are looking for an Receptionist/ Administrator/ Calling Executive from the Immigration SectorThis is a full-time on-site role for a Manager in Jalandhar. The Calling Manager will be responsible for managing the day-to-day calling operations of the branch, building strong relationships with clients, and overseeing a team of consultants. The Tele Calling...

  • Calling Executive

    23 hours ago

    Jalandhar, Punjab, India OM VISA Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Full job descriptiononly fresher candidates can applyKey Responsibilities:*Conduct outbound calls to potential clients to inform them about our immigration services.Handle inbound calls and respond to client inquiries regarding immigration processes.Provide detailed and accurate information about various immigration programs.Maintain and update customer...

  • Call Center Representative

    4 weeks ago

    Jalandhar, India smartsolutinsinfotech Full time

    Here's a look at all the key responsibilities: Handle customer complaints, provide appropriate solutions and alternatives within the time limits. Provide accurate, valid and complete information by using the right methods/tools. Take ownership of customer issues. Escalate unresolved issues to relevant internal teams. Follow communication procedures,...

  • International Calling

    2 weeks ago

    Jalandhar, Punjab, India WIZE ENTERPRISE Full time

    **Job Descriptions - International calling** Jobs in the BPO sector primarily involve providing customer service, technical support, or sales services to customers in different countries. These roles require excellent communication skills, cultural sensitivity, and the ability to work in various time zones. Here are some common job descriptions for...

  • Telecaller/ Calling Executive

    2 weeks ago

    Jalandhar, Punjab, India IFH Full time

    **CAREER OPPORTUNITY** **1. Job Role **- Telecaller/ Calling Executive/ Customer Care Executive **2. Qualification **- Any **3. Experience Needed **- Fresher/ Experienced **4. Salary **- Rs 18,000 - Rs 25,000 per month **5. Locations **- Jalandhar, Punjab **6. Job Type **- Full Time **7. Job Nature **- Work from Office **Position Overview** The post...

  • Experienced Calling Executive

    1 week ago

    Jalandhar, Punjab, India BMS EDUCATIONAL WINGS Full time

    **Tele calling executive required** - Qualification - Diploma \ Graduation - Minimum 6 month experienced in same - Communication Skill must require - Basic Hindi Skill & English Skill must required - no Target fixed salary Send resume now Pay: ₹13,000.00 - ₹16,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day...