Calling Executive/ CRM/ Telecaller

10 hours ago

Jalandhar, Punjab, India Next Hire Full time ₹ 3,60,000 - ₹ 4,20,000 per year

Job Title: Calling Executive/ CRM/ Telecaller

Qualification: Graduation/ Post Graduate

Experience Level: 0 to 3 Years

Salary: Rs 10,000 – Rs 35,000 per month

POSITION OVERVIEW

We are looking for a motivated and confident Telecaller Executive to join our dynamic team in the immigration sector. The ideal candidate will be responsible for handling inbound and outbound calls, guiding potential clients about visa processes, and booking appointments for consultations.

Key Responsibilities:

  • Make outbound calls to potential clients and provide information about immigration services.
  • Follow up with leads generated through marketing and inquiries.
  • Explain the visa and immigration process clearly and professionally.
  • Understand client requirements and guide them accordingly.
  • Maintain accurate records of calls and client information in the CRM system.
  • Schedule appointments and coordinate with counselors.
  • Handle customer queries courteously and ensure high satisfaction levels.
  • Meet daily/weekly/monthly targets as set by the management.

Requirements:

  • Minimum Qualification: 12th pass / Graduate (preferred).
  • Excellent communication skills in English, Hindi, and Punjabi.
  • Confident, persuasive, and customer-oriented.
  • Basic knowledge of immigration processes is an advantage (training will be provided).
  • Proficient in using MS Office and basic computer applications.
  • Should be a quick learner and able to handle pressure.

Benefits:

  • Attractive incentives on performance.
  • Career growth opportunities in the immigration industry.
  • Supportive and dynamic work environment.
  • Training and development sessions provided.

Job Type: Full-time

Pay: ₹10, ₹35,000.00 per month

Work Location: In person

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