Call Center Executive

4 weeks ago

Bengaluru, India INFINIMINDS Full time

Designation: Call Center Executive

Location: Kasavanahalli, Sarjapur Road, Bangalore

6 days' Work from Office

Shift timings: 9AM to 6.30PM

Required years of Experience:
 Fresher-1 years

Preferred Language:

Bengali, Hindi & English (
or)

Hindi, English & any other regional language

Job Summary

We are seeking a motivated and customer-focused individual to join our team as a Call Centre Representative. In this role, you will handle inbound and/or outbound calls to assist customers, resolve their inquiries, and provide solutions to their needs. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a commitment to delivering exceptional customer service.

Key Responsibilities:

  • Customer Support: Answer customer inquiries and resolve complaints professionally. Provide accurate information about products, services, or policies.
  • Problem Solving: Identify and troubleshoot customer issues effectively. Escalate complex cases to appropriate departments as needed.
  • Communication: Maintain a positive and empathetic tone during interactions. Ensure clarity and understanding in all conversations.
  • Call Management: Handle a high volume of calls in a fast-paced environment. Follow up on customer queries to ensure resolution and satisfaction.
  • Documentation: Record details of customer interactions, issues, and resolutions. Update customer accounts in the CRM system accurately.
  • Compliance: Adhere to company policies and procedures. Ensure compliance with data protection and privacy regulations.

Qualifications and Skills:

Education: Bachelor's degree preferred

Experience: Previous experience in customer service, sales, or a related field is an advantage.

Skills:

Strong communication and interpersonal skills.

Proficient in using computers, CRM systems, and basic software tools.

Multitasking and time-management abilities.

Problem-solving and conflict-resolution skills.

  • Call Center Executive

    2 weeks ago

    Bengaluru, India Indraprastha Consulting Full time

    Magicbricks is Times of India Company We have free meals + Medical Insurance Excellent incentive earning policy + subsidized higher education benefits. We are looking for immediate hiring for the following positions; Call Center Executives, we call them "Agents or Account Managers" - 30 positions are open Call Center Executive - Max. upto 4.8 L per annum For...

  • Call Center Executive

    2 days ago

    Marathahalli, Bengaluru, Karnataka, India Hiretick Full time

    **Position - **Call center Executives **Process - **US Voice Process **Experience - **6months-4 years of relevant experience **Mode** - Work from office (WFO) **Shift**: - 24x7, rotational shift **Transport**: - provided only for night shift (either pickup or Drop) **Role Description** This is a full-time on-site role for a Call Center Executive in...

  • Call Center Executive

    2 weeks ago

    Bengaluru, India Positive Conversation Full time

    Its an Emergency call center wherein we will be receiving calls from the patients for Ambulance booking: 1) Require CALL CENTER EXECUTIVES for managing Inbound or Outbound emergency calls. 2) Tag the calls based on the Call type in the system. 3) Allocate the Ambulances accordingly based on the location details shared by patient. 4) Coordinate with the...

  • Call center Executive

    2 days ago

    Bengaluru, Karnataka, India InfoWryt Solutions LLP Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About The RoleWe are seeking enthusiastic and confident Call Center Advisors to join our dynamic team in the healthcare sector. As part of our customer service and sales team, you will handle inbound and outbound calls, providing support and assistance to potential customers through hot (OTP-driven) leads – no cold calling.Key ResponsibilitiesHandle...

  • Call Center Executive

    6 hours ago

    Bengaluru, India nexChange.in Full time

    Immediate Hiring!!! Call Center Executive: Exp. Range 1 - 2 years Location Bangalore (ULSOR) / work from office Qualification : Any Graduation Job Timing Regular Day Shift (Flexible) Salary Range :12 k to 22k MAX Job Responsibilities Desired Skills: Good communication skill in Telegu ,Hindi and Tamil is desirable. Excellent communication skill with...

  • Call Center

    4 weeks ago

    Bengaluru, India Teleradiology Solutions Full time

    Job Title:Executive – Call Center Location:Whitefield, Bangalore Experience:1–5 Years (International Voice Process Preferred) Industry:Healthcare Shift:Rotational Job SummaryWe are seeking amotivated and detail-oriented Call Center Executiveto join our dynamic healthcare team. The ideal candidate will have excellent communication skills, prior experience...

  • Call Center Executive

    2 days ago

    Bengaluru, India Arow.in Full time

    #Role in both outbound call centers and the inbound call center. customer support 6month experience **Job Types**: Full-time, Part-time, Fresher Part-time hours: 40 per week **Salary**: ₹20,740.54 - ₹30,969.87 per month Schedule: - Day shift - Morning shift COVID-19 considerations: All have to wear mask and and have to sanitize their...

  • Call Center Executive

    3 days ago

    Bengaluru, Karnataka, India Klick Edu Full time ₹ 84,000 - ₹ 12,00,000 per year

    Job Title: Call Center ExecutiveCompany: Way for SkyLocation: Nandi Building, Central Bank Building, 2nd Floor, Bowring Hospital Road, Shivaji Nagar, BangaloreJob Type: Full-timeEligibility:Freshers and experienced candidates can applyRequirements:Proficiency in English (mandatory)Knowledge of Hindi, Kannada, or Tamil will be an added advantageGood...

  • Call Center Executive

    4 days ago

    Bengaluru, India IndusViva Health Sciences Pvt Ltd Full time

    The Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department. Inbound Calls: The executive will receive the calls at the DCS call center and respond to the queries of the distributors or raise tickets as per the severity of the calls. Outbound Calls: The executive will out-call the distributor as...

  • Call center manager

    4 weeks ago

    Bengaluru, India GoodScore Full time

    Company OverviewGood Score is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved.From starting personalized credit consulting in 2023 to now empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit...