Collaboration Systems Administrator

5 days ago

Bengaluru, India CDI Solutions Full time

Role & responsibilities

Client would prefer candidates who have worked in larger companies with 10k+ employees

Job Summary

As the Collaboration Systems Administrator, you will manage and support eBay's collaboration tools, including Email, Google Workspace, Office 365, Slack, Lucidchart, Figma, , Cisco CES, Ironport, and Microsoft Exchange. Your role involves ensuring the seamless operation, support and integration of these platforms to drive efficiency and innovation across the organization.

Key Responsibilities

  • Platform Management: Administer and maintain collaboration tools, including Cisco CES, Ironport, and Microsoft Exchange, to meet eBay's evolving business needs.
  • Technical Support: Provide technical support and solutions for collaboration systems.
  • Tool Integration: Assist in integrating various collaboration platforms to optimize processes and workflows.
  • Innovation and Improvement: Investigate new technologies and methodologies to further enhance collaboration capabilities.
  • Cross-Functional Collaboration: Work with other departments to implement and refine solutions that boost productivity and efficiency.
  • Stakeholder Engagement: Communicate effectively with stakeholders to gather requirements and deliver technology solutions that align with business objectives.
  • End-User Training and Support: Provide training and support to end-users, ensuring they can effectively utilize collaboration tools and systems.

Required Qualifications

  • Technical Expertise: Strong knowledge and experience in managing collaboration platforms, including Email, Google Workspace, Office 365, Slack, Cisco CES, Ironport, Microsoft Exchange, and more.
  • Problem-Solving Abilities: Exceptional analytical skills, capable of addressing complex issues related to collaboration tools.
  • Communication Skills: Excellent verbal and written communication skills, with proficiency in U.S. English, able to effectively engage with both technical and non-technical stakeholders.

Preferred Qualifications

  • Experience: 5+ years in roles focusing on collaboration platforms administration.
  • Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Certification: Relevant certifications in technologies related to collaboration tools.

Work Environment

  • Scheduled Weekly Hours: Typically 40 hours per week, with flexibility for different working styles

Preferred candidate profile

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