Sales Support Intern
2 weeks ago
About Amber:
Long-term accommodation booking platform for students (think booking.com for student housing). Amber helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and a broken payment process. We are the leading student housing platform globally, with 1M student housing units listed in 6 countries and across 80 cities. We are growing rapidly and targeting $2B in annual gross bookings value by 2024.
Internship Details:
- Duration: 6 Months- Eligibility: Recent graduates/postgraduates
Key Requirements:
- Exceptional English proficiency- Basic computer skills (email management, internet navigation, data entry)- Dedication to commit 9 hours a day, 5.5 days a week with rotational shifts
Selected Intern's Day-to-day Responsibilities Include:
- Successfully process a booking on a designated PMG website with absolute precision on behalf of the customer.- Acting as a liaison between the Sales team and property management groups to facilitate customer property bookings.- Staying updated on the organization's range of products, services, and customer service protocols.- Engaging with the sales team via chat communication channels.- Participating in training sessions provided by the organization.- Managing booking processes with partner properties via their designated platforms.- Ensuring timely resolution of all tickets within the designated timeframe.- Adhering to essential Service Level Agreements (SLAs) to maintain departmental efficiency.
Basic Required Setup:
- A computer with high-speed uninterrupted internet connection.
At Amber, we believe in nurturing talent and providing hands-on experience to cultivate the future leaders of tomorrow. As an intern, you'll have the opportunity to immerse yourself in a collaborative environment, learn from industry experts, and acquire invaluable skills that will pave the way for a successful career in operations support.
Don't miss out on this incredible opportunity to kickstart your career journey with Amber
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