Sales Support Intern
2 weeks ago
About Amber:Long-term accommodation booking platform for students (think booking.com for student housing). Amber
helps 80M students worldwide,
find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and a broken payment process. We are the leading student housing platform globally, with
1M student housing units listed in 6 countries and across 80 citie s. We are growing rapidly and targeting
$2B in annual gross bookings value by 2024.
Internship Details:Duration:
6 MonthsEligibility:
Recent graduates/postgraduates
Key Requirements:Exceptional English proficiencyBasic computer skills (email management, internet navigation, data entry)Dedication to commit 9 hours a day, 5.5 days a week with rotational shifts
Selected Intern's Day-to-day Responsibilities Include:Successfully process a booking on a designated PMG website with absolute precision on behalf of the customer.Acting as a liaison between the Sales team and property management groups to facilitate customer property bookings.Staying updated on the organization's range of products, services, and customer service protocols.Engaging with the sales team via chat communication channels.Participating in training sessions provided by the organization.Managing booking processes with partner properties via their designated platforms.Ensuring timely resolution of all tickets within the designated timeframe.Adhering to essential Service Level Agreements (SLAs) to maintain departmental efficiency.
Basic Required Setup:A computer with high-speed uninterrupted internet connection.
At Amber, we believe in nurturing talent and providing hands-on experience to cultivate the future leaders of tomorrow. As an intern, you'll have the opportunity to immerse yourself in a collaborative environment, learn from industry experts, and acquire invaluable skills that will pave the way for a successful career in operations support.
Don't miss out on this incredible opportunity to kickstart your career journey with Amber
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