Customer Retention Manager

We are looking for a candidate who has 1-2 years of experience working in a B2B SAAS company as a ‘Client Success Associate’. The responsibilities include:Act as a Techno-Functional Consultant and maximize adoption of VoiceocAssist & train Clients to use the system to its full extent and help them to resolve their support queriesIncrease overall...

What would you do?- Manage the roadmap for retention focused features, such as push notification from planning to complete execution.- Develop comprehensive retention strategies focused on engaging and retaining D2C customers, utilizing various channels and touchpoints.- Segment the customer base and personalize retention initiatives based on behavioral...

Company DescriptionGully Labs is a company located in Noida that specializes in designing and manufacturing high-performance sneakers inspired by local Indian culture and community. Our product, Gully Number 001, is now available on gullylabs.Com. Follow us on instagram.Com/gullylabs to stay updated on our latest releases and news.Role DescriptionThis is a...

Transforming Brands since 2016, OnlineInfatuation has helped companies strategize and implement their creative visions. Our growing Digital Marketing and Hiring Agency is driven by passionate thinkers who work closely with each brand to create strategies that produce unparalleled results. We love content and design but thrive on the data necessary to succeed...

Transforming Brands since 2016, OnlineInfatuation has helped companies strategize and implement their creative visions. Our growing Digital Marketing and Hiring Agency is driven by passionate thinkers who work closely with each brand to create strategies that produce unparalleled results. We love content and design but thrive on the data necessary to succeed...

The Offer New opportunities Growth Opportunity to make a positive impact The Job Job Summary: Our client is seeking a dynamic US Customer Service Agent specializing in retention processes to join our team in Noida Sector 16. The role involves handling customer inquiries, resolving issues, and implementing strategies to retain customers. Handle customer...

The OfferNew opportunitiesGrowthOpportunity to make a positive impactThe JobJob Summary:Our client is seeking a dynamic US Customer Service Agent specializing in retention processes to join our team in Noida Sector 16. The role involves handling customer inquiries, resolving issues, and implementing strategies to retain customers.Handle customer retention...

The Retention Executive is responsible for developing and maintaining customer relationships to ensure customer loyalty and retention. This role will be responsible for analyzing customer data, identifying trends, and acting on opportunities to improve customer engagement and satisfaction. The Retention Executive will play an integral role in ensuring...

Company DescriptionAstrotalk is a rapidly growing startup based in Noida, founded by a nonbeliever who discovered the authenticity of astrology through personal experience. The company's mission is to connect customers with genuine astrologers, ensuring high customer satisfaction. Astrotalk has served over 3 crore customers and is a key player in the...

Job Description We are seeking an experienced and innovative Retention Marketing Executive to join STAGE. You will be responsible for developing and executing retention strategies aimed at increasing customer lifetime value, reducing churn, and fostering long-term relationships with our consumer base. This role requires a data-driven approach, creative...

We are seeking an experienced and innovative Retention Marketing Executive to join STAGE. You will be responsible for developing and executing retention strategies aimed at increasing customer lifetime value, reducing churn, and fostering long-term relationships with our consumer base. This role requires a data-driven approach, creative thinking, and a deep...

Denave is looking for a Digital Campaign specialist who would be involved in campaign planning and executing outcomes through integrated efforts and coordination between Intelligent Data Services, Digital Marketing, Business Analytics and Demand Generation teams.Roles/Responsibilities:Overall Division profitability Lead Global Demand generation programs from...

**Client Retention Coordinator** **Responsibilities for the Retention Team**: **Retention (Renewal) & Escalation Matrix**: - Monitor and enhance the percentage of successful renewals, implementing strategies to drive customer retention. - Track and report the number of renewal reminders sent through the app to encourage timely renewals. - Manage and...

Key Roles & Responsibilities:Grievance Management:- Oversee and manage the entire grievance process, ensuring timely resolution of customercomplaints and grievances related to health insurance policies.- Ensure adherence to regulatory guidelines and company policies for grievance redressal.- Implement and monitor grievance handling procedures to ensure...

About the Opportunity As a Customer Success Manager, you will play a pivotal role in resolving customer pain points, managing support teams, and driving customer satisfaction. You will work closely with cross-functional teams to ensure customer feedback informs our product and content strategy, while fostering strong customer relationships to optimise user...

Key Roles & Responsibilities:Grievance Management:-Oversee and manage the entire grievance process, ensuring timely resolution of customercomplaints and grievances related to health insurance policies.-Ensure adherence to regulatory guidelines and company policies for grievance redressal.-Implement and monitor grievance handling procedures to ensure...

**Retention & Renewals** - Day shifts - Salary - Upto 3.5 LPA + PLI - Location: Noida - Excellent Communication - Graduation / Post Grad/ 3 years Diploma after 12th. - **Minimum 1 year of Sales experience required** **(Preference will be in Insurance Sales)** **Roles and Responsibilities**: - Retention of existing customers with regular follow ups. -...

Key Responsibilities:Growth Strategy Development: Define and implement the growth strategy for customer acquisition, activation, retention, and monetization, aligning with the company's overall business objectives.Data-Driven Analysis: Use data and analytics to identify growth opportunities, customer behavior trends, and key performance indicators (KPIs) to...

Amity University, NoidaRequiresHR Manager and Sr. Manager with industry backgroundPosition – 1 Manager & 1 Sr. ManagerRole - Corporate HR & Organisational Development (OD) initiativesPurpose - Execute organizational development programs that drive the company's strategic objectives. The role requires a critical thinker with a strong background in change...

Job Description for Project Manager:1. Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.2. Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and on emails.3. Manage...