Senior Associate

7 days ago

Vellore, India Whatjobs IN C2 Full time

✈️ Job Title: Senior Associate – Inflight Standards & Procedures Function: Customer Experience Location: Gurugram Job Purpose The Senior Associate – Inflight Standards & Procedures will be responsible for developing, implementing, and maintaining world-class inflight service standards and operating procedures. The role aims to ensure consistent, high-quality guest experiences onboard, in alignment with the airline’s brand and service philosophy. You will collaborate closely with multiple departments such as Cabin Service Training, Product Development, and Catering to translate the service vision into actionable guidelines for the cabin crew and onboard teams. Key Responsibilities Inflight Standards & Procedures - Develop and maintain inflight service standards, ensuring consistency across all flights. - Create and update service manuals, checklists, and SOPs for cabin crew. - Translate service concepts into practical onboard guidelines aligned with brand values. - Collaborate with the Cabin Crew Training team to align training content with the latest standards. - Conduct regular onboard audits to ensure adherence to service protocols and identify improvement areas. - Liaise with the Catering and Product Development teams to define service equipment, galley layouts, and onboard product uplifts. - Communicate changes in service procedures and product introductions to relevant teams. - Monitor performance feedback and audit reports to implement corrective actions. - Benchmark inflight service quality against leading global airlines and suggest improvements. Skills & Competencies Required:- - Strong attention to detail and documentation accuracy - Excellent coordination and planning skills - Effective communication and interpersonal skills - Team management and cross-functional collaboration abilities - Strategic mindset with focus on continuous improvement - Understanding of health, safety, and compliance in inflight operations Key Performance Indicators (KPIs) - Timely completion of service design projects within budget - High customer satisfaction scores for inflight services - Adherence to defined service standards based on audit outcomes - Implementation success of new service concepts and improvements Educational Qualifications - Bachelor’s Degree from a recognized university (Hospitality or Aviation background preferred) - Cabin Crew Training Certification from a reputed institute (preferred) Experience - Minimum 3+ years of experience in inflight services, standards & procedures, or hospitality quality management - Prior experience in Cabin Services / Inflight Operations is highly desirable

  • Senior Associate Credit

    3 weeks ago

    Vellore, India Castellan Real Estate Partners Full time

    Job Description: Senior Associate Credit Location:Remote – India Working Hours:Eastern Standard Time (US)About the Role We are seeking a motivated and detail-orientedSenior Associate Creditto join our team and strengthen our credit and deal execution capabilities. The successful candidate will have 7-8 years of relevant credit experience and will work...

  • Desktop Support Associate

    3 days ago

    Vellore, India Lavoro HR Solutations, Full time

    L2-Desktop Support Associate What We Expect - Bachelor/Master’s degree in computer science, information technology, computer programming. - Minimum experience of 2-3 years - Good Understanding of Computer Support and Troubleshooting, Knowledge of Windows - Strong experience with installation, configuration, and administration of SAS 9.1.3 or higher -...

  • Customer Support Associate

    2 days ago

    Vellore, India Zolo Full time

    Job Title: Customer Support (Voice Process)Business Unit: Customer Experience Team (Central Support)Designation: Associate- Customer SupportLocation: HSR layout, BengaluruEmployment Type: Full-time | In-office | 6 days working About Zolo: Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer fully-furnished,...

  • L2-desktop Support Associate

    20 hours ago

    Vellore, India Wonder Worth Solutions Pvt Ltd Full time

    **What We Expect** - Bachelor/Master’s degree in computer science, information technology, computer programming. - Good Understanding of Computer Support and Troubleshooting, Knowledge of Windows - Strong experience with installation, configuration, and administration of SAS 9.1.3 or higher - Create/maintain static and Ad-Hoc deliverables to communicate...

  • L2-desktop Support Associate

    1 week ago

    Vellore, India Wonder Worth Solutions Pvt Ltd Full time

    **What We Expect** - Bachelor/Master’s degree in computer science, information technology, computer programming. - Minimum experience of 2-3 years - Good Understanding of Computer Support and Troubleshooting, Knowledge of Windows - Strong experience with installation, configuration, and administration of SAS 9.1.3 or higher - Create/maintain static and...

  • L2-desktop Support Associate

    5 days ago

    Vellore, India Wonder Worth Solutions Pvt Ltd Full time

    **What We Expect** - Bachelor/Master’s degree in computer science, information technology, computer programming. - Good Understanding of Computer Support and Troubleshooting, Knowledge of Windows - Strong experience with installation, configuration, and administration of SAS 9.1.3 or higher - Create/maintain static and Ad-Hoc deliverables to communicate...

  • L2-desktop Support Associate

    5 days ago

    Vellore, India Wonder Worth Solutions Full time

    **What We Expect** - Bachelor/Master’s degree in computer science, information technology, computer programming. - Minimum experience of 2-3 years - Good Understanding of Computer Support and Troubleshooting, Knowledge of Windows - Strong experience with installation, configuration, and administration of SAS 9.1.3 or higher - Create/maintain static and...

  • Senior Auditor

    3 weeks ago

    Vellore, India Elevate Full time

    A. Company OverviewElevate LLC is a national platform built to partner with growth-focused accounting, tax and advisory firms. Our mission is to empower entrepreneurial firms and their leaders by providing the capital, operational support, and strategic guidance they need to scale. By combining the resources of a larger organization with the independence and...

  • Associate data scientist

    2 weeks ago

    Vellore, India V4c.ai Full time

    Overview:The Associate Data Scientist supports the development and implementation of data models, focusing on Machine Learning, under the supervision of more experienced scientists, contributing to the team’s innovative projects.Job Description:Assist in the development of Machine Learning models and algorithms, contributing to the design and...

  • L5-senior Medical Billing Supervisor

    2 weeks ago

    Vellore, India Wonder Worth Solutions Pvt Ltd Full time

    A Senior Medical Billing DatAs a Associate (MBDA) at WWS you will be responsible for generating claims to facilitate submission to payers alongside side submitting claims,via clearinghouses.To also improve productivity and accuracy of the entry process through defined targets for our clients **What We Expect** - Any Graduate. - Proficient computer skills...