Technical Support Officer

1 month ago


Delhi, India CRA GROUP LIMITED Full time
Job Description2 months contract with a local authority

Job Summary:

·

To provide effective and efficient administrative support to the professional and technical officers within Building Control

·

The role will involve dealing with the public and service users and to ensure high standards of quality and customer care and timeliness in carrying out these functions.

To make suggestions for improvements in service delivery if appropriate and to participate in the redesign of systems processes and procedures.

Key Duties/Accountabilities:

·

To provide a front line team response to incoming calls, dealing efficiently, effectively and courteously with callers in person or by telephone and taking messages as appropriate.

·

To deal with unhappy customers and difficult circumstances in an effective manner on a regular basis.

·

To assist in developing the day to day interaction.

Essential Experience Required:

·

High-level skills in the usage of IT databases, applications and document management systems.

·

Competent level in the use of appropriate Microsoft Office packages or equivalent.

·

The ability to be consistent, accurate and timely in the entry and retrieval of data.

Essential Qualifications Required:

·

NVQ level 2 in Admin or Secretarial

Additional information to note:

·

35 hours per week

The closing date for this position is 30/5/2024.

RequirementsAbility to work on own initiative and with minimum supervision. Ability to demonstrate, as well as support and motivate staff in, the achievement of performance targets, quality standards and customer care. Ability to make correct judgments, without reference to technical staff on non-technical aspects of building control.

  • Delhi, Delhi, India CRA GROUP LIMITED Full time

    Job Description2 months contract with a local authorityJob Summary:To provide effective and efficient administrative support to the professional and technical officers within Building ControlThe role will involve dealing with the public and service users and to ensure high standards of quality and customer care and timeliness in carrying out these...


  • Delhi, India CRA GROUP LIMITED Full time

    Job Description2-3 months contract with a Central/South London Local AuthorityJob Summary:·To assist the Southwark Cleaning management team in the technical provision, organising and co-ordination of resources by providing all necessary administration support.Key Duties/Accountabilities:·Provide administrative support to the cleaning, grounds maintenance...

  • Technical support

    4 weeks ago


    Delhi, India Xavier Electronics Full time

    Job DescriptionIT technical support officers monitor and maintain the computer systems and networks of an organisation. You could be installing and configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems, either over the phone or in person. Depending on the size of the organisation, working as a...

  • Technical Support

    3 weeks ago


    Delhi, India EMAPTA Full time

    Job DescriptionOur client, Fedelta, driven by an unyielding commitment to revolutionize business technology, is dedicated to delivering innovative, powerful, and intuitive software solutions designed specifically for the retail and hospitality industries. Since its establishment in 2003, our client has focused on cultivating an industry-leading Point of Sale...

  • Technical Support

    2 weeks ago


    Delhi, Delhi, India EMAPTA Full time

    Job DescriptionOur client, Fedelta, driven by an unyielding commitment to revolutionize business technology, is dedicated to delivering innovative, powerful, and intuitive software solutions designed specifically for the retail and hospitality industries. Since its establishment in 2003, our client has focused on cultivating an industry-leading Point of Sale...


  • delhi, India Progress Residential® Full time

    Microsoft TeamsOverview:We're in search of a seasoned and customer focused Technical Support Engineer to bolster our team. The ideal candidate will excel in providing technical aid and guidance to our internal users concerning hardware, software, and other computer systems. This role entails troubleshooting issues, executing repairs, and implementing...

  • Technical Support

    2 weeks ago


    Delhi, Delhi, India Novalink Solutions LLC Full time

    Job DescriptionJob Summary:A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within the City of Atlanta organization. Their primary responsibility is to ensure that computer hardware, software, and related peripherals are functioning correctly and efficiently, allowing employees to perform their job...

  • IT Support Officer

    3 weeks ago


    New Delhi, India Australian Trade and Investment Commission (Austrade) Full time

    Classification: AOPL E - Location: Location: New Delhi - Salary: 548449 - 731265 INR **The role**: *** The Australian Trade and Investment Commission - Austrade - is looking for an IT Support Officer to join their IT Support team in New Delhi for a 12 month fixed term contract. This role is responsible for delivering 1st Level technical support on...

  • IT Support Officer

    1 month ago


    Delhi, India PeopleOS Full time

    Job DescriptionAbout the role:In this role, you are responsible for provides technical support and troubleshooting assistance to end-users within an organization. This role is essential in ensuring the smooth operation of IT systems and infrastructure, resolving technical issues, and providing a high level of customer service to internal and external...

  • IT Support Officer

    2 weeks ago


    Delhi, Delhi, India PeopleOS Full time

    Job DescriptionAbout the role:In this role, you are responsible for provides technical support and troubleshooting assistance to end-users within an organization. This role is essential in ensuring the smooth operation of IT systems and infrastructure, resolving technical issues, and providing a high level of customer service to internal and external...


  • Delhi, Delhi, India CROWDCONSULTANTS Full time

    Are you a customer service-oriented professional with a knack for solving technical issues? Join our client as a Technical Support Representative based in Dehli, India and be the first line of support for our clients users, ensuring customer satisfaction and maintaining high standards of service.YOUR MISSIONProvide first-level support and resolve customer...


  • Delhi, Delhi, India WORKSENT Full time

    Work Experience: - 4 YearsWork Location: KochiResponsibilities:Answer inbound IT Helpdesk calls from customers across the globe and perform basic troubleshooting.Initiates follow up calls with customers.Responding to client IT support requests via chats, calls, and tickets.Providing technical support via remote access.Update and monitor ticketing...


  • Delhi, India Talentuch Full time

    Location : India or worldwide with Canadian workinghours.Role DescriptionThis is a full-time, remote role for a Creatio Technical Support. You will be primarily responsible for the technical support of the project with the smooth transition to the Technical Consultant.Responsibilities:Workon the tickets.Deployin a development environment.Informthe customer...


  • Delhi, Delhi, India TrakAff Full time

    About the internship:Selected intern's day-to-day responsibilities include: 1. Work on technical support globally for TrakAff software (B2B)2. Assist clients technically and support themWho can apply: If you feel that talking with businesses, networking, and client management is your kick you can apply.Note: This is a full-time, in-office internship in...


  • Delhi, India Global Water Solutions Full time

    Global Water Solutions has a vacancy for **Global IT Support Officer -** Windows, O365 and other cloud-based systems **(**part time or full time) to be based in either of our India offices (Bangalore or Delhi) to help providing daily Windows and O365 Support to GWS team members around the world, as well as other daily IT and equipment support. This is a...


  • Delhi, Delhi, India Talentuch Full time

    Location : India or worldwide with Canadian workinghours.Role DescriptionThis is a full-time, remote role for a Creatio Technical Support. You will be primarily responsible for the technical support of the project with the smooth transition to the Technical Consultant.Responsibilities:Workon the tickets.Deployin a development environment.Informthe customer...


  • Delhi, India MigrationIT Full time

    Job DescriptionTroubleshoot and resolve hardware and software problems on desktops, laptops and other various computing equipment and devices related to Windows 10 and Office.Diagnose hardware issues, order parts, and replace faulty components.Answering user questions directly related to Windows 10, Office, and other supported applications.Use SCCM to push...


  • Delhi, Delhi, India IT BY DESIGN Full time

    The Junior System Administrator position, reports directly to the Technical Team Lead, investigates, and resolves elementary software and hardware issues remote support with assistance from seasoned engineers. The Junior Helpdesk System Administrator is also responsible for service request management, working directly with the enterprise end users assisting...


  • delhi, India Hoymiles Full time

    Hoymiles Power Electronics Inc., is a globally leading inverter manufacturer with offices and services around the globe. The headquarters is based in Hangzhou China and the R&D department and manufacturing facilities are also based there. Hoymiles has a significant R&D team to design and manufacture state-of-the art microinverter & hybird inverter for the...


  • delhi, India Hoymiles Full time

    Hoymiles Power Electronics Inc., is a globally leading inverter manufacturer with offices and services around the globe. The headquarters is based in Hangzhou China and the R&D department and manufacturing facilities are also based there. Hoymiles has a significant R&D team to design and manufacture state-of-the art microinverter & hybird inverter for the...