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Customer Support Analyst

2 months ago

Kolkata, India Steora Systems Full time
Company DescriptionSteora Systems provides business and technology outsourcing solutions tailored to the small and mid-level market. Our dedicated resources ensure that every client receives the support they need, whether it's technical, functional, or a complete CRM solution.

Role DescriptionThis is a full-time on-site role

(NIGHT SHIFT)

for a Customer Support Analyst at Steora Systems in the Kolkata metropolitan area. The Customer Support Analyst will be responsible for providing customer support, ensuring customer satisfaction, offering technical support, and delivering high-quality customer service on a day-to-day basis.

QualificationsCustomer Support and Customer Service skillsAnalytical Skills for problem-solvingShould be comfortable with

NIGHT SHIFTExperience Adobe Acrobat Tools would be an added advantageTechnical Support knowledgeExcellent written and verbal communication skillsAbility to work well in a team environmentPrevious experience in a customer-facing roleBachelor's degree in Business, IT, or related field