Customer Support Analyst
2 months ago
Skills required:Basic Software Development Knowledge:
Understanding the fundamentals of software development and cloud computing can help in troubleshooting and communicating effectively with the development teamCustomer Relationship Management (CRM) Software:
Proficiency with CRM tools is crucial for managing customer interactions and trackingTechnical Troubleshooting:
Ability to diagnose and resolve common technical issues related to the web-based softwareData Analysis : Skills in analysing data to identify trends and make informed decisionsCommunication Skills:
Strong verbal and written communication skills to explain technical issues to non-technical users and collaborate with technical teamsProblem-Solving:
Aptitude for quickly addressing and solving complex problemsProduct Knowledge:
In-depth understanding of the company's products and services to provide accurate support
Qualifications:
2-3 years
in customer support/technical supportBachelor's Degree (no specification)
Company Profile:
Origent Technologies is a software development company that has been providing solutions to customers across North America for over 27 years. We develop web-based SaaS solutions in the education and social service domains using Microsoft platforms like MAUI, Xamarin, .NET, and SQL Server. Our highly skilled team of developers works in our offices in Kolkata, Delhi, and Kochi.
-
Customer Support Analyst
2 months ago
Kolkata, India Steora Full timeCompany DescriptionSteora Systems provides business and technology outsourcing solutions tailored to the small and mid-level market. Our dedicated resources ensure that every client receives the support they need, whether it's technical, functional, or a complete CRM solution.Role DescriptionThis is a full-time on-site role(NIGHT SHIFT)for a Customer Support...
-
Customer Support Analyst
2 months ago
kolkata, India Steora Full timeCompany DescriptionSteora Systems provides business and technology outsourcing solutions tailored to the small and mid-level market. Our dedicated resources ensure that every client receives the support they need, whether it's technical, functional, or a complete CRM solution.Role DescriptionThis is a full-time on-site role (NIGHT SHIFT) for a Customer...
-
Customer Support Analyst
2 months ago
kolkata, India Steora Full timeCompany Description Steora Systems provides business and technology outsourcing solutions tailored to the small and mid-level market. Our dedicated resources ensure that every client receives the support they need, whether it's technical, functional, or a complete CRM solution. Role Description This is a full-time on-site role (NIGHT SHIFT) for a Customer...
-
Customer Support Analyst
2 months ago
Kolkata, India Steora Full timeCompany DescriptionSteora Systems provides business and technology outsourcing solutions tailored to the small and mid-level market. Our dedicated resources ensure that every client receives the support they need, whether it's technical, functional, or a complete CRM solution.Role DescriptionThis is a full-time on-site role (NIGHT SHIFT) for a Customer...
-
Customer Support Analyst
2 months ago
Kolkata metropolitan area, India Steora Full timeCompany DescriptionSteora Systems provides business and technology outsourcing solutions tailored to the small and mid-level market. Our dedicated resources ensure that every client receives the support they need, whether it's technical, functional, or a complete CRM solution.Role DescriptionThis is a full-time on-site role (NIGHT SHIFT) for a Customer...
-
Customer Support Analyst
2 months ago
Kolkata metropolitan area, India Steora Full timeCompany Description Steora Systems provides business and technology outsourcing solutions tailored to the small and mid-level market. Our dedicated resources ensure that every client receives the support they need, whether it's technical, functional, or a complete CRM solution. Role Description This is a full-time on-site role (NIGHT SHIFT) for a Customer...
-
Steora | Customer Support Analyst | kolkata
1 month ago
Kolkata, India Steora Full timeCompany DescriptionSteora Systems provides business and technology outsourcing solutions tailored to the small and mid-level market. Our dedicated resources ensure that every client receives the support they need, whether it's technical, functional, or a complete CRM solution.Role DescriptionThis is a full-time on-site role (NIGHT SHIFT) for a Customer...
-
Freelance Graphic Designer
5 days ago
Kolkata, India Flexi Analyst Full timeCompany Description Flexi Analyst is a team of Business-Quality-Data & Content Analysts dedicated to helping businesses build their community for Acquisition, Retention, and Engagement. With leadership team members from Accenture, Amazon, Flipkart, Apple, and Inmobi, we are focused on creating the world's largest community of Analysts. Our primary goal is to...
-
Customer support analyst
3 weeks ago
Kolkata, India Origent Technologies Full timeJob DescriptionOrigent Technologies is looking for motivated and reliable candidates who possess the drive to lead customer support for our Saa S product offerings. This includes online client interaction and in-depth troubleshooting to ensure that the client has a satisfying experience. Working at Origent Technologies will entitle you to attractive...
-
Customer Support Analyst
2 months ago
kolkata, India Origent Technologies Full timeJob Description Origent Technologies is looking for motivated and reliable candidates who possess the drive to lead customer support for our SaaS product offerings. This includes online client interaction and in-depth troubleshooting to ensure that the client has a satisfying experience. Working at Origent Technologies will entitle you to attractive...
-
Customer Support Analyst
3 weeks ago
Kolkata, India Origent Technologies Full timeJob Description Origent Technologies is looking for motivated and reliable candidates who possess the drive to lead customer support for our SaaS product offerings. This includes online client interaction and in-depth troubleshooting to ensure that the client has a satisfying experience. Working at Origent Technologies will entitle you to attractive...
-
Customer Support Analyst
3 weeks ago
Kolkata, India Origent Technologies Full timeJob Description Origent Technologies is looking for motivated and reliable candidates who possess the drive to lead customer support for our SaaS product offerings. This includes online client interaction and in-depth troubleshooting to ensure that the client has a satisfying experience. Working at Origent Technologies will entitle you to attractive...
-
Origent Technologies | Customer Support Analyst
3 weeks ago
Kolkata, India Origent Technologies Full timeJob DescriptionOrigent Technologies is looking for motivated and reliable candidates who possess the drive to lead customer support for our SaaS product offerings. This includes online client interaction and in-depth troubleshooting to ensure that the client has a satisfying experience. Working at Origent Technologies will entitle you to attractive...
-
Origent Technologies | Customer Support Analyst
3 weeks ago
kolkata, India Origent Technologies Full timeJob Description Origent Technologies is looking for motivated and reliable candidates who possess the drive to lead customer support for our SaaS product offerings. This includes online client interaction and in-depth troubleshooting to ensure that the client has a satisfying experience. Working at Origent Technologies will entitle you to attractive...
-
Customer Support
1 week ago
Kolkata, India Human before resource Full timeTop companies are looking for customer a customer support representative. A representative who is compassionate, kind, and knowledgeable and is able to assist customers with questions and issues related to their queries. **Duties and Responsibilities**: - Respond to customer questions, comments, and concerns and offer solutions to any problems._ - Need...
-
Customer Support
7 days ago
Kolkata, India Human before resource Full timeTop companies are looking for customer a customer support representative. A representative who is compassionate, kind, and knowledgeable and is able to assist customers with questions and issues related to their queries. **ICSC / CBSC / west bengal board** **Duties and Responsibilities**: - Need outstanding communication skills, empathy, and quick...
-
Customer Support
4 days ago
Kolkata, India Human before resource Full timeTop companies are looking for customer a customer support representative. A representative who is compassionate, kind, and knowledgeable and is able to assist customers with questions and issues related to their queries. **ICSC / CBSC / west bengal board** **Duties and Responsibilities**: - Need outstanding communication skills, empathy, and quick...
-
Customer Support
5 days ago
Kolkata, India Human before resource Full timeTop companies are looking for customer a customer support specialist. A specialist is compassionate, kind, and knowledgeable and is able to assist customers with questions and issues related to their queries. **ICSC / CBSC / west bengal board** **Duties and Responsibilities**: - Need outstanding communication skills, empathy, and quick...
-
Customer Support
4 days ago
Kolkata, India Human before resource Full timeTop companies are looking for customer a customer support specialist. A specialist is compassionate, kind, and knowledgeable and is able to assist customers with questions and issues related to their queries. **ICSC / CBSC / west bengal board** **Duties and Responsibilities**: - Need outstanding communication skills, empathy, and quick...
-
Customer Support
7 months ago
Kolkata, India Call Concepts Full time**Hiring for Customer Support Associate** - Work from home - Excellent English with fluency in Hindi - Minimum 1 year experience with documents. Freshers are also allowed. - Rotational Shifts and week off - 6 working days - Salary: - Fresher - CTC 14740/-; 11200/- in hand Experience-CTC 18000/-;14570 in hand - Undergraduate/Graduate - Should have laptop...
