Regional Training Manager
1 month ago
Responsibilities:
- Develop and manage annual training calendar and budget.
- Achieve sales and service targets.
- Manage branch training operations in the region, identifying growth opportunities.
- Review branch performance, provide guidance, and initiate induction of new hires.
- Report on regional operations and training metrics.
- Ensure conversion of CSR/SA/Executive Parivarthan and monitor performance across branches.
- Maintain high-performance teams through recruitment, coaching, and performance monitoring.
- Encourage participation in contests and oversee store excellence.
- Foster strong customer and partner relationships, implementing IFB Customer Service Charter.
- Oversee sales and service training, ensuring seamless operations and exemplary service delivery.
- Build and develop high-performance regional training teams, focusing on employee competency and career development.
Requirements:
- 10-15 years' regional training experience.
- MBA or equivalent qualification.
- Stable career history with 3 years per job.
- Extensive travel readiness and relocation flexibility.
Skills:
- Strong leadership and communication.
- Proficiency in training design and assessment.
- Strategic thinking and business acumen.
- Proven team management ability.
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