US mortgage
4 weeks ago
About the Client:
we have retained with CMMI level 4 client with the position of Banking operations for the level of SPE.
Client is a global IT solutions company specializing in delivering simple and scalable solutions to address complex
business than 1,500 staff delivers technical and domain expertise across multiple platforms and industries
to help enterprise companies drive productivity, efficiency and gain the most out of their technology investments.
Process Executive:
Education/ Experience / Expectations
∙Any graduate with 0 to 6 months of work experience in international banking industry
∙General awareness of the international banking products and services
∙Open for Night shifts (6PM IST to 4AM IST) – No rotational or Day Shift
∙Location – Chennai & Hyderabad
Job Description:
∙Maintain and update customer account related information in client applications.
∙Open for Night shifts (6PM IST to 4AM IST) – No rotational or Day Shift
∙Location – Chennai & Hyderabad
∙Work from office
∙Attention to detail
∙Manage the Bank's branch requests and maintain relationship
∙Action and respond to Ad-hoc requests and escalations in a timely fashion
∙Timely completion and review of daily work inflow from our commercial bankers, bank
customers and prospects
∙Willig to learn with limited training and have complete knowledge of Client
databases/applications designed by company which are unique
∙Meet/exceed the customer SLAs / expectations in terms of quality & TAT
Senior Process Executive:
Education/ Experience / Expectations
∙Any graduate with a minimum 2 years of work experience in international banking industry
∙General awareness of the international banking products and services
∙Open for Night shifts (6PM IST to 4AM IST) – No rotational or Day Shift
∙Location – Chennai & Hyderabad
Job Description:
∙Maintain and update customer account related information in client applications.
∙Open for Night shifts (6PM IST to 4AM IST) – No rotational or Day Shift
∙Location – Chennai & Hyderabad
∙Work from office
∙Attention to detail and should be able to act as an SME of the process
∙Should be able to grasp new concepts from onshore SMEs and cascade them to the larger
group
∙Mentor junior associates in picking up concepts and achieve expected results
∙Manage the Bank's branch requests and maintain relationship
∙Action and respond to Ad-hoc requests and escalations in a timely fashion
∙Timely completion and review of daily work inflow from our commercial bankers, bank
customers and prospects
∙Willig to learn with limited training and have complete knowledge of Client
databases/applications designed by company which are unique
∙Meet/exceed the customer SLAs / expectations in terms of quality & TAT
Subject Matter Expert:
Education/ Experience / Expectations
∙Any graduate with a minimum 4 years of work experience in international banking industry
∙General awareness of the international banking products and services
∙Open for Night shifts (6PM IST to 4AM IST) – No rotational or Day Shift
∙Location – Chennai & Hyderabad
Job Description:
∙A person with high comprehension skills who is self motivated and can motivate the team
∙Maintain and update customer account related information in client applications.
∙Work from office
∙Attention to detail and should be able to act as an SME of the process
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