
Workforce Services Specialist Capacity Planning Bangalore
3 weeks ago
Develop & maintain accurate capacity plans aligned with workload forecasts and staffing requirements
Analyze historical performance, efficiency assumptions, & shrinkage to model
Translate forecasts into actionable hiring and headcount plans
Required Candidate profile
Collaborate with Forecasting, Scheduling, and Cross-Functional teams to align capacity with hiring timelines, training schedules, and budgets.
Identify and escalate capacity risks, propose mitigation
Perks and benefits
Perks and Benefits
-
Workforce Services Specialist
3 weeks ago
Bengaluru, India VDart Software Services Full timeJob Title: Workforce Services SpecialistSkill Focus: Capacity Planning & Forecasting Customer Acquisition Strategy & ImplementationQualifications: Any GraduateExperience Required: 7–11 years About the Role We are looking for a Workforce Services Specialist with strong expertise in Capacity Planning & Forecasting to support customer acquisition strategies...
-
Workforce Services Specialist
1 week ago
Bengaluru, Karnataka, India VDart Software Services Full time ₹ 8,00,000 - ₹ 15,00,000 per yearJob Title: Workforce Services SpecialistSkill Focus: Capacity Planning & Forecasting Customer Acquisition Strategy & ImplementationQualifications: Any GraduateExperience Required: 7–11 yearsAbout the RoleWe are looking for a Workforce Services Specialist with strong expertise in Capacity Planning & Forecasting to support customer acquisition strategies and...
-
Workforce Management-Capacity Planning
3 weeks ago
Bengaluru, India Inspiration Manpower Consultancy Full timeWe are hiring for TOP MNC for Workforce Management- Capacity Planning & Forecasting. Please Note- Must have strong experience in Capacity Planning & Forecasting. Interview Mode- Face to Face on 4th Sep 25 Location - Bangalore Experience Years 9- 13 Years- 14LPA (Assistant Manager)- People Management experience- added advantage Notice Period - Immediate - 45...
-
Workforce Management-Capacity Planning
1 week ago
Bengaluru, Karnataka, India Inspiration Manpower Consultancy Full time ₹ 20,00,000 - ₹ 25,00,000 per yearWe are hiring for TOP MNC for Workforce Management- Capacity Planning & Forecasting.Please Note- Must have strong experience in Capacity Planning & Forecasting.Interview Mode- Face to Face on 4th Sep 25Location - BangaloreExperience Years9- 13 Years- 14LPA (Assistant Manager)- People Management experience- added advantageNotice Period - Immediate - 45 Days...
-
Bengaluru, Karnataka, India White Horse Manpower Full time ₹ 8,00,000 - ₹ 16,50,000 per yearHiring: WFM Scheduler (3–6 Years Exp.) | Salary: ₹6.5–8 LPA | Contact Center Agent SchedulingLocation:[Specify if required]Experience:3–6 YearsCTC:₹6.5–8 LPAJob Description:We are hiring aWorkforce Management Schedulerresponsible foragent schedulingwithin a large-scale contact center. The role ensures optimized schedules, adherence, and staffing...
-
Bengaluru, Karnataka, India White Horse Manpower Consultancy Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDevelop & maintain accurate capacity plans aligned with workload forecasts and staffing requirementsAnalyze historical performance, efficiency assumptions, & shrinkage to model Translate forecasts into actionable hiring and headcount plans Required Candidate profileCollaborate with Forecasting, Scheduling, and Cross-Functional teams to align capacity with...
-
Bengaluru, Karnataka, India Black And White Business Solutions Full time ₹ 10,00,000 - ₹ 14,00,000 per yearGreetings from Black and White business solutionsAbout ClientHiring for One of the Most Prestigious Multinational CorporationsJob Title: Workforce Management Service specialist /leadQualification: Commerce GraduatesExperience: 6-11 YearsMust Have Skills:Workforce managementCapacity planningForecastingCustomer Acquisition Strategy & ImplementationData...
-
WFM Capacity Planning Specialist
2 weeks ago
Bengaluru, Karnataka, India White Horse Manpower Consultancy Full time ₹ 9,00,000 - ₹ 12,00,000 per yearBuild, maintain, update capacity planning files/models align forecasted demandAnalyze historical data call volumes AHT, shrinkage, attrition, productivity to project hiring plansWork closely finance, HR, ops to align workforce capacity budgets SLAs Required Candidate profileProvide proactive insights on staffing gaps, risks, recommendationsSupport long-term...
-
Customer Service Workforce Planner
3 days ago
Bengaluru, India Travix Full time**About Travix** The aim for the Workforce Planner is to efficiently align staff to demand in all our Customer Service and Excellence Centers globally. Perform trends analysis on all our channels and use this data to plan and maintain the required Service levels. Support the Traffic managers and if needed, proactively take corrective action and intervene to...
-
Workforce Management
6 days ago
Bengaluru, India Gainwell Technologies Full timeWFM - Capacity Planning In Workforce Management (WFM), long-term forecasting role focused on new business using stakeholder provided or proxy data to predict staffing needs over extended periods, often considering seasonal trends, market changes, and business strategies. Key responsibilities of a WFM long-term forecasting role: • Analyzing historical...