Customer Support
5 days ago
GoodVibes Placement Services is a leading recruitment and outsourcing firm based in Indore. Since 2019, we have been specializing in executive search and recruitment, providing highly qualified professionals for all management levels. Our mission is to reduce unemployment in India and provide excellent services to our clients.
Job Overview
We are seeking a Customer Support professional to join our team at GoodVibes Placement Services. As a Customer Support, you will be responsible for providing exceptional service and support to our clients. This is a full-time position based in Jaipur, Rajasthan, India. The ideal candidate will have less than 1 year of experience in customer service or a related field.
Qualifications and Skills
fluent / Excellent Communication SkillsGraduation / UndergraduateFreshers / ExperienceVoice Process5.5 Days WorkingSalary - Upto 30K CTCLocation - Sitapura & Mansarovar Jaipur
Roles and Responsibilities
Resolve customer inquiries and issues in a timely and professional mannerMaintain a high level of customer satisfaction through outstanding serviceAssist customers with product information, pricing, and order statusHandle and resolve customer complaints and escalate complex issues to the appropriate departmentProvide feedback and suggestions to improve overall customer experienceCollaborate with cross-functional teams to ensure customer needs are metAdhere to company policies and proceduresUpdate customer records and ensure accurate documentation
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