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Customer Success Manager
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Customer Success Manager
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Customer Success Manager
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Manager Customer Success
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Bengaluru, India Epsilon Full timeJob Description About the role As a Gainsight Admin you will play a crucial role in driving value for customers across the lifecycle, thanks to the workflows you will configure as a member of the Customer Success Operations team. You will assist in translating business requirements into technical designs that can be implemented in Gainsight and...
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Customer Success Manager
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Customer Success Manager
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Bengaluru, India Amelia Full timeCustomer Success Manager Collaboration between humans and machines is the ultimate opportunity for today’s enterprises, and no company is more prepared to lead this march toward a digital-human hybrid future than Amelia. We are a leading Enterprise Conversational AI software company with more than two decades of innovation in automation and...
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Customer Success Manager
2 weeks ago
Bengaluru, India Skan Full timeAs a Customer Success Manager, you will have the opportunity to play a crucial part in all stages of the customer relationship and have high-level monitoring control and ownership of the customer lifecycle. Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver...
Customer Success Manager
3 months ago
-Along with the Customer Success Manager, you will help own the overall relationship with our customer base, which includes: initial onboarding and training, increasing adoption, ensuring retention, and ongoing satisfaction.- Be the customers first point of contact. You are their advocate and champion and work directly with our product team to help improve Clipboard (feature requests, improvements, bugs)- You will help customers maximize the value of Clipboard with absolute knowledge of the product- High levels of quality customer engagement ensuring they reach success as soon as possible- A continuous approach to actively growing the community of customers- Identify opportunities for growth by relaying information back to the sales team- Respond to support queries, provide answers, and be the go-to guide- Management of CRM and other platforms related to delivering customer success- You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary- Along with the Customer Success Manager, you will help to identify and resolve challenges with product adoption encountered by our customers- Should be able to train the new sales joinees on the product.