Customer Success Manager

2 months ago


Bengaluru, India Graphy Inc. Full time

Job Overview:


Graphy (www.graphy.com) is seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products and services.


Responsibilities:


• Develop and maintain strong relationships with customers, ensuring their success and satisfaction with our products and services.

• Serve as the primary point of contact for customer inquiries, support requests, and escalations.

• Understand customer goals and objectives, and work closely with internal teams to ensure that their needs are met.

• Identify opportunities for growth and expansion within existing accounts.

• Collaborate with Sales, Marketing, and Product teams to provide feedback and insights from customers to improve our products and services.

• Develop and execute customer success plans, ensuring that customers are on track to achieve their desired outcomes.

• Monitor customer usage patterns and proactively engage customers to drive adoption and usage of our products and services.

• Drive renewals and expansions, ensuring that customers continue to see value in our products and services.

• Provide regular reports on customer satisfaction, usage, and retention.



  • Bengaluru, Karnataka, India Whatfix Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Whatfix. As a Customer Success Manager, you will be responsible for ensuring our customers achieve their desired outcomes from our product. You will work closely with our customers to understand their business needs and develop strategies to help them succeed.Key...


  • Bengaluru, Karnataka, India Altisource Full time

    Job Title: Customer Success ManagerJob Summary:We are seeking a highly skilled Customer Success Manager to join our team at Altisource. As a Customer Success Manager, you will be responsible for overseeing the day-to-day operations of the customer service team, ensuring that all activities are aligned with the organization's objectives.Key Responsibilities:*...


  • Bengaluru, India Graphy Inc. Full time

    Job Overview:Graphy ( is seeking a highly motivatedCustomer Success Managerto join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products and...


  • Bengaluru, Karnataka, India Altisource Full time

    Job Title: Customer Success ManagerAbout the Role:We are seeking a highly skilled Customer Success Manager to join our team at Altisource. As a Customer Success Manager, you will be responsible for overseeing the day-to-day operations of the customer service team, ensuring that all activities are aligned with the organization's objectives.Key...


  • Bengaluru, Karnataka, India Wenger & Watson Full time

    Customer Success Key Role at Wenger & Watson:We seek a seasoned Customer Success Manager to join our team at Wenger & Watson. This individual will lead and manage a portfolio of large, complex customer accounts, developing and executing strategies to drive customer satisfaction and growth.Key Responsibilities:Develop and execute account growth strategies to...


  • Bengaluru, Karnataka, India hypergro Full time

    Unlock Customer Success with HypergroHypergro is a pioneering AI-powered UGC Video Ads company based in Bengaluru. Our innovative Efficient Acquisition system streamlines customer acquisition through AI-driven UGC video ads, resulting in increased traffic, installs, and sales for businesses. We prioritize user-generated content (UGC) to create personalized...


  • Bengaluru, India Leadrat Full time

    Key Responsibilities- Along with the Customer Success Manager, you will help own the overall relationship with our customer base, which includes: initial onboarding and training, increasing adoption, ensuring retention, and ongoing satisfaction.- Be the customers first point of contact. You are their advocate and champion and work directly with our product...


  • Bengaluru, Karnataka, India Twixor Full time

    Twixor is seeking a seasoned Customer Success Manager to drive growth and deliver successful client outcomes on our next-generation platforms. This role is focused on the global market and requires a strong understanding of customer success metrics. The ideal candidate has experience in B2B enterprise product customer success roles and a passion for...


  • Bengaluru, Karnataka, India EMOVUR Full time

    Customer Success ManagerEmovur is a leading CPaaS platform that simplifies business communication by providing end-to-end WhatsApp API solutions for SMBs and large enterprises.The ideal candidate will have a passion for building strong relationships with customers, a deep understanding of customer needs, and a proven track record of driving customer...


  • Bengaluru, Karnataka, India Altisource Full time

    Job Title: Customer Success ManagerAt Altisource, we are seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for ensuring our clients achieve their goals and objectives through our products and services.Key Responsibilities:Team Management: Oversee the day-to-day operations...


  • Bengaluru, India Milestone Full time

    Job Description About Us For over 25 years, Milestone has been a leading provider of digital marketing software and services for location-based businesses. Milestone helps businesses create, organize, and amplify their digital information by enhancing their digital presence to make information more accurate, consistent, and visible. We do this with an...


  • Bengaluru, India Leadrat Full time

    Job Requirements: -Along with the Customer Success Manager, you will help own the overall relationship with our customer base, which includes: initial onboarding and training, increasing adoption, ensuring retention, and ongoing satisfaction.- Be the customers first point of contact. You are their advocate and champion and work directly with our product team...


  • Bengaluru, Karnataka, India Altisource Full time

    Job Title: Customer Success ManagerAt Altisource, we are seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for overseeing the day-to-day operations of the customer service team, ensuring that all activities are aligned with the organization's objectives.Key Responsibilities:Team...


  • Bengaluru, India Twixor Full time

    Role: Customer Success Manager Job Description: Twixor is looking for a mid- to senior- level Customer Service Manager, who will help grow the existing client base and deliver successful client outcomes on our next generation platforms (Twixor AIM & Twixor Compute). This is a customer success and growth role, focused on the global market, and a key...


  • Bengaluru, Karnataka, India Whatfix Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Whatfix. As a Customer Success Manager, you will be responsible for ensuring our customers derive maximum value from our product and services.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and retentionBuild and maintain...


  • Bengaluru, Karnataka, India Twixor Full time

    Customer Success is a key role at Twixor, responsible for driving successful client outcomes on our next generation platforms.We are looking for a mid- to senior-level Customer Success Manager to join our team.Key Responsibilities:Establish a trusted advisor relationship with customer stakeholders and own the value roadmap for the customerSet the groundwork...


  • Bengaluru, India Saas Labs US Inc. Full time

    Customer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...


  • Bengaluru, Karnataka, India Twixor Full time

    We are seeking a skilled Customer Success Manager to join our team at Twixor. As a key member of our customer success team, you will be responsible for driving customer growth and delivering successful outcomes on our next-generation platforms.Key Responsibilities: Establish a trusted advisor relationship with customer stakeholders and own the value roadmap...


  • Bengaluru, India Wenger & Watson Full time

    Qualifications:• 8 to 10 years of experience in a customer-facing role, such as Customer Success orAccount Management with a focus on API security, cybersecurity, or enterprise software.• Proven track record of managing and growing large customer accounts, with a strongunderstanding of customer success metrics and best practices.• Experience leading...


  • Bengaluru, Karnataka, India Hotelogix India Private Limited Full time

    Job DescriptionCustomer Success SpecialistAt Hotelogix India Private Limited, we are seeking a highly skilled Customer Success Specialist to join our team. The ideal candidate will be responsible for managing the overall relationship with assigned clients, including on-boarding, implementation, training, increasing adoption, ensuring retention, and high...