Senior Technical Writer

4 weeks ago

Bengaluru, India MeetRecord Full time

About MeetRecord

MeetRecord is transforming the way revenue teams capture, analyse, and leverage customer conversations. Our platform helps sales and customer success teams drive better sales coaching through conversation intelligence, AI-powered customer role-plays, and seamless workflows.

We are seeking a Senior Technical Writer who can lead the creation of both
technical documentation
and
customer-facing sales content
. If you can simplify complex concepts into content that drives adoption, trust, and competitive advantage, this role is for you.

Responsibilities

  • Develop and maintain high-quality
    technical documentation
    : help guides, API docs, product manuals, and knowledge base articles.
  • Write
    sales enablement content
    such as
    battle cards, buyer guides, sales playbooks, FAQs, and product positioning sheets
    for customer-facing teams.
  • Collaborate with Product, Sales, and Customer Success teams to understand customer needs and translate technical details into impactful collateral.
  • Ensure
    consistency in messaging, tone, and accuracy
    across all technical and customer-facing materials.
  • Continuously improve content discoverability, usability, and visual presentation.
  • Mentor other writers and establish
    best practices for technical + sales content creation
    .

Requirements

  • 5+ years of professional experience as a
    Technical Writer / Content Strategist
    , preferably in a SaaS or B2B technology environment.
  • Proven track record of writing
    customer-facing collateral
    (battle cards, competitive guides, playbooks, sales enablement assets).
  • Strong ability to understand complex product functionality and communicate it clearly for both technical and non-technical audiences.
  • Familiarity with documentation tools (Confluence, Markdown, Git, etc.) and content design best practices.
  • Excellent written and verbal communication skills in English.

Why Join MeetRecord?

  • Flexible Work Hours
    – Work at your best productivity window.
  • Health Coverage
    – Comprehensive health insurance for you and your family.
  • Optional Work from Home
    – Flexibility to work remotely when needed.
  • Team Dine Outs & Events
    – Weekly company-sponsored dine-outs to bond and unwind.
  • High-Impact Work
    – Shape both
    customer experience
    and
    sales success
    at a fast-growing SaaS company.

If you're excited about creating content that drives both
product adoption
and
sales growth
, we'd love to hear from you. Apply now and help us build the voice of MeetRecord's technology. Write to
, cc: p

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