Inside Sales Associate

4 weeks ago

bangalore, India Tricog Health Full time
Remote Cardiac diagnosis is an effective way to empower Healthcare providers. With robust AI technology, backed by human expertise, Tricog is a leader in the Medtech space solving critical Cardiovascular conditions by identifying them in time and accurately. This was a Journey that began in 2014 by founder,
Dr. Charit Bhograj
– an Interventional Cardiologist.
Dr. Zainul Charbiwala
and
Dr. Udayan Dasgupta
joined as co-founders shortly after.
Tricog operates in multiple geographies with a strong foothold in India, South East Asia and Africa, to name a few. Our product has been used by 5,000+ hospitals and clinics and has successfully saved over 350,000 lives. We have partnered with four state governments to run their state-wide STEMI programs covering 150+ million Indians through the public healthcare system.
About the Role of Inside Sales Associate:
As an Inside Sales Associate, you will be an integral part of our sales team, responsible for driving revenue growth through proactive customer engagement, lead qualification, and effective sales strategies. Your role involves establishing and nurturing customer relationships, understanding their needs, and promoting our products or services. Through your efforts, you will contribute to achieving sales targets, delivering exceptional customer experiences, and supporting the overall success of our organization.
Roles and Responsibilities:
The associate is responsible for generating opportunities through organic, in-house, and marketing channelsEnsure accurate data entry, input, and output tasks to user lead-flow funnelsEnsure adherence to TAT in responding to user queries, requests, and/or incoming leadsEnsure sales pitches delivered are accurate, and set the right expectations with the users.Coordinate with the backend supply/Operations team to ensure timely fulfillment of orders.Ensure a minimum volume of users/leads are reached out to every day.Prioritize goal achievement, and hold oneself accountable to targets set with the leadership.Track individual sales/conversions made, whilst retaining a high customer satisfaction score.Ensure adherence to operating procedures w.r.t. the user flow, the calling flow, and the fulfillment processes.
Skills:
Experience with completing the full lifecycle of the customer journey, starting from initial contact, demo & conversionShould be proficient in reporting through Excel/Google Sheets/ CRMEffective interpersonal skills to work collaboratively with cross-functional teams.Good communication skills both written and verbal so that he/she is clear in driving down the message to his team
Competencies you have:
Positive attitudeAdaptabilityWillingness to learn and growA go-getter attitude
Education:
Bachelor's or master's degree in any domain
Year of Experience:
A minimum of 2 years of experience with telesales/sales.
Industry:
Healthtech/ medical equipment Healthcare or devices or start-up backgroundis an added edge.

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