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Solution Consultant

3 months ago

India Unikomm Full time

Company Overview:

Unikomm is a leading digital transformation and consulting firm with HQs in Riyadh, Saudi Arabia. We are an Elite ServiceNow partner and the first regional partner since 2014. We are growing very quickly and are now looking for senior sales account managers to join our team.

Unikomm is an equal opportunity employer, and we love to invest and help our team grow. You will be allowed to work on multiple projects to gain significant experience.

This role will support mid-large-scale ServiceNow projects across Saudi Arabia and Bahrain.

Job Overview:

Unikomm is looking for an experienced pre-sales solution consultant to join our team in India. The Digital Transformation Consultant identifies and aligns ServiceNow capabilities to drive business outcomes for our end customers. Activities include providing pre-sales support, technical product and architecture advice, and delivering ongoing communication of the latest ServiceNow capabilities.

This is a top-level individual contributor role with commensurate expectations of performance, professionalism, integrity, and problem-solving skills.

Job Responsibilities:

  • Provide sales representatives and customers with product and solution approaches during pre-sales discussions.
  • Configure and install product solutions and develop custom extensions using ServiceNow technologies that allow the product to meet the business needs of customers.
  • Have an in-depth understanding of ServiceNow product(s) design and implementation methodology.
  • Communicate and collaborate with customers and partners to understand their business needs and provide tailored solutions to meet their specific requirements.
  • Assist with the development of technical documentation for business applications.
  • Participate in sales calls, including delivering effective online demos and responding to technical questions from prospects.
  • Lead Proof of concept and value during the pre-sales process to our clients

Requirements:

  • 4+ years of solution consulting and development experience on the ServiceNow platform is strongly preferred.
  • Industry-specific certifications (ServiceNow admin, developer, and CIS) will be a significant bonus.
  • ServiceNow platform all-rounder with a creative mindset is the key.
  • General consulting experience that includes team facilitation, business case development, strong business analysis skills, process mapping and business process redesigning
  • System implementation skills: requirements/process analysis, conceptual and detail design, configuration, testing, training, change management and support.
  • Experience with integrating disparate systems in an enterprise environment.
  • Proficiency in configuring and demonstrating ServiceNow platform capabilities tailored to client-specific use cases.
  • Ability to develop and showcase custom workflows, integrations, and applications within the ServiceNow environment.
  • Experience in creating realistic scenarios and data sets for effective proof of concept demonstrations.
  • Knowledge of scripting languages such as JavaScript to customize ServiceNow solutions as per client requirements.
  • Capability to perform technical feasibility assessments and prototype solutions to address client challenges effectively.
  • Understanding of security best practices and compliance considerations related to ServiceNow implementations showcased in demos and proof of concepts.


Here are a few reasons why others have joined our team:

· Flexible & workplace that supports its people and recognizes great work

· Stimulating, challenging projects and development opportunities to help you grow your skills and career.

· A comprehensive financial rewards program that recognizes your success

· An extensive, flexible benefits package

· Extensive training & development plan


If your experience matches the requirements above, we would love to hear from you