Servicenow Architect

2 weeks ago

Bengaluru, Karnataka, India Infosys Full time

About Infosys : Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation.

Essential skills :

  • ServiceNow subject matter expert with 3+ hands-on experience in ServiceNow applications/modules (TSM (or CSM/ ITSM) , TNI (or CMDB) , OMT , FSM , TSOM (or ITOM ) , GRC , SecOps ) working on Functional architecture, Data Architecture and Integration architecture.
  • Document Architecture Blueprints and Technical design for stakeholder signoff. Candidates should know TMF ODA and OpenAPIs OSS capabilities that will be generally used to integrate ServiceNow with rest of OSS/BSS landscape.
  • Good knowledge of Products & Service Catalog PSR hierarchy, Inventory and the common design patterns like Catalog-Driven-Orchestration, Closed-Loop-Assurance, Real-Time-Inventory, Network-as-a-Service – for Solution design in Service fulfilment & Assurance domain.
  • Architect and develop innovative solutions in collaboration with a cross-functional team including Custom-Applications (Built-On-Now) for extending Capabilities
  • Experience in implementation and estimation techniques.
  • Responding to Request for Information/Proposal documents
  • Provide expert level support and technical mentoring to implementation teams.
  • Maintain deep, comprehensive knowledge of ServiceNow's capabilities, performance, and constraints.
  • Support practice build efforts to include development of practice intellectual property (IP)
  • Scoping and delivering Proof of Concept / Proof of Value engagements with prospects
  • Deep understanding of ServiceNow data model and structures, proposing and enforcing coding standards.
  • Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools
  • Candidate should possess Good Communication & Client- interfacing skills.

Experience : 10 - 20 years

Location : Across all Infosys DCs

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