Cluster leader/Operations Executive

3 weeks ago

Noida, India Zenplus Full time

Website:

Key Responsibilities:

Operations Management

* Oversee daily operations of ambulance services across districts

* Ensure optimal deployment, availability & response time of ambulances

* Monitor KPIs: vehicle uptime, response time, and service quality

Team Leadership

* Supervise and support drivers, paramedics, fleet executives, and staff

* Conduct regular team meetings, training sessions, and performance reviews

Fleet & Maintenance Coordination

* Schedule routine maintenance to ensure vehicle roadworthiness

* Coordinate with garages, fuel providers & GPS monitoring vendors

* Ensure cleanliness, equipment, and readiness of all ambulances

Compliance & Reporting

* Adhere to statutory and operational guidelines

* Maintain MIS reports, shift schedules, fuel logs, and service records

Stakeholder Coordination

* Liaise with control rooms, hospitals, and government health officials

* Resolve service issues, grievances, and emergency escalations promptly

Emergency Response

* Lead operations during crises, mass casualty incidents, or breakdowns

* Implement SOPs for disaster and emergency response situations

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