Assistant Manager IT

2 days ago


Delhi, India Elior India Full time
Good knowledge of Win & IOS OS, Azure AD, AV, 0365, MS Teams, and MDM.
He/she can resolve common problems like network connectivity, password reset, email access, printer, Team/Zoom calls, etc.
He/she can receive and assist end user requests via phone, email, chat, or ticketing systems. security tools, VPN access, etc.
Good understanding of network (switch, wireless router, firewall) & APP troubleshooting,
Escalating to a specialized team if unable to diagnose.
Tracking computers, devices, peripherals, components, and software licenses
Ability to coordinate with finance/procurement and other support functions for the support.
Ability to communicate effectively with clients and end user.
Managing IT business projects and partnering for process optimisation.
Responsible for managing Hardware, Networking and Server without/minimal disruption to business with help of support team.
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