Technical Account Representative
4 days ago
• The candidate must have strong troubleshooting skills on Database and Database technology products
• Expertise in Performance issue analysis and providing resolution
• Guide customer on Oracle Database Best practices
• Should possess knowledge on implementation and supporting on Database Security Products like Transparent Data Encryption, Redaction, Data Vault, Masking.
• Possess strong troubleshooting skills on Real Application Cluster
• Should be able to guide and mentor team of engineers on Database Technology products
• Should possess knowledge and be able to articulate to customer the use cases of Advanced Compression, In-memory
• Knowledge on Oracle Enterprise Manager
Personal Skills
Strong experience in service delivery and/or project management is required. Oracle products and services knowledge will be highly appreciated as well as experience in Oracle HW platforms and OS. Experience on Enterprise Customers is required Excellent communication / relationship building skills Customer focused and results oriented Ability to work under pressure in highly escalated situations Organized with strong attention to detail Decision making / problem solving skills Ability to manage multiple concurrent activities (customer engagements) Highly professional: Ability to deal with senior and exec stakeholders with confidence Strong analytic skills and ability to pre-empt potential risks and issuesCareer Level - IC4
Responsibilities
Be the single point of contact within Oracle for the customer, acting as their advocate for the service you are responsible for delivering. The CSS TAM is a customer advocate and must demonstrate customer obsession by placing the client needs first. Provide technical guidance and be part of the customer calls/meeting on adoption of database technology Should possess strong technical skills on Database and DB products to advocate to customer the use cases and guide the customer and team of Oracle CSS Engineers through the lifecycle of Oracle Technology product adoption Manage the contract or delivery engagement as defined by ACS line management, including creating and maintaining accurate documentation Maintain the Oracle business systems to ensure systems are up to date with the correct/current information (resource assignment, timecards, rates, completion estimates, invoice details to ensure that services are delivered efficiently, invoices are generated in a timely manner and revenues are recognised promptly. Plan and deploy resources to ensure effective delivery within agreed budgetary constraints. Where appropriate create and maintain the ACS service delivery or project plan. Actively manage project forecast, identify risks and issues and opportunity for revenue collection (upside)Accountabilities:
Proactively manage the contract delivery to completion / customer acceptance Proactively report on any potential risks / issues that may impact service delivery or customer satisfaction Manage any customer escalation that may arise Ensure all contract-related systems and documentation either required contractually or as part of a program, are up to date and accurate Monitor and report revenue forecast and margin estimates, revenue and margin achievements for each contract Work in line with customer working practices and procedures, if contractually agreed Operate in line with Oracle CSS business processes and procedures Operate in line with Oracle Global and local HR policies and procedures-
Technical Account Manager
4 months ago
bangalore, India Razorpay Full timeThe Role: As a Technical Account Manager you will be acting as the dedicated primary point of contact for all technical and product level activities or discussions post go-live for all our Super Enterprise Merchants (accounts). Roles and Responsibilities: TAM will build healthy relationships with customer’s tech contacts, help them...
-
Technical Service Representative
4 days ago
bangalore, India AMETEK Full timeJob Title : Technical Service Representative Responsibilities include: Responsible for maintenance, calibration, servicing of Weathering instruments to verify or calibrate for correct operation or to identify, diagnose, and repair cause(s) of malfunction. Converses with equipment operators to ascertain operational problems with equipment and...
-
Account Representative
3 days ago
bangalore, India Ansys Full timeRequisition #: 14171 When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation...
-
Customer Accounts Representative I
4 months ago
bangalore, India Mouser Electronics Full timeTitle: Customer Accounts Representative ILocation: India Customer Accounts Representatives are responsible for working closely with Customer Service Team as well as the corporate Customer Accounts Department in Texas, USA, and regional Customer Accounts Departments to provide customers with the best possible service and support. ACCOUNTABILITIES &...
-
Technical Account Representative
4 months ago
bangalore, India Oracle Full timeAccountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue...
-
Business Development Representative
2 weeks ago
bangalore, India SolveCube Pte. Ltd. Full timeAs a Business Development Representative, you will support the end-to-end sales process from identifying leads, reaching out to prospective clients, and building relationships with key decision makers . You will work with internal teams to present demos and run trials, as well as help build a network of clients through different cold outreach...
-
Technical Account Manager
1 week ago
bangalore, India Versa Networks Full timeAbout UsVersa Networks, Inc., is a leading vendor of next-generation Software-Defined solutions and architectures, called SASE (Secure Access Service Edge). Versa is providing an end-to-end solution that simplifies and secures the WAN/branch officenetwork.Versa Networks aims to provideunprecedented business advantages through a software-based approach that...
-
Technical Account Manager
2 weeks ago
bangalore, India Softcell Technologies Global Pvt. Ltd. Full timeJob Title: Technical Account Manager (TAM) Location: Bengaluru Company: Softcell Technologies Global Pvt. Ltd. About Softcell: Softcell is a leading IT solutions provider with over three decades of experience in delivering cutting-edge technology solutions to enterprise customers. We specialise in integrating the latest IT infrastructure and software...
-
Technical Writer
2 weeks ago
bangalore, India Intelliswift Software Full timeThe ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives...
-
Associate Technical Account Manager
3 months ago
bangalore, India New Relic, Inc. Full timeAssociate Technical Account Manager Associate Technical Account Manager Associate Technical Account Manager Req ID FY|S&M|#4 Location(s) Bangalore, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week) Your opportunity As a key member of our New Relic Tech hub APJ , you will be responsible for understanding a...
-
Medical sales representative
12 hours ago
bangalore, India ABABIL HEALTHCARE PVT LTD Full timeJob description Greetings from Ababil Healthcare Pvt ltd!! Position: Medical Representative Sales Position Vacancy open in the following region - Bangalore Yrs of Exp: 2 to 7 years in ICU products sales , Operation Theater product sales Minimum 1 years experience as a medical device sales representative or similar role . Familiarity with complete...
-
Technical Success Manager
7 days ago
Bangalore, India Chargebee Full timeChargebee provides a global subscription management platform that delivers fast time-to-value with exceptional service and support. Our mission is to empower businesses of all sizes to maximize their growth potential and revenue by adapting quickly and increasing customer loyalty. Job Intro: The Customer organization is tasked with retaining customers...
-
Technical Account Manager, India
4 days ago
bangalore, India Imperva Full timeAs a Technical Account Manager, you will work with enterprise customers that use both Incapsula cloud and SecureSphere on-premise product suites to drive implementation of our products and services to help extract a greater return on investment. This role includes responsibility for onboarding and support activities using best practices for deployment;...
-
Business Development Representative
2 weeks ago
bangalore, India SolveCube Pte. Ltd. Full timeAs a Business Development Representative, you will support the end-to-end sales process from identifying leads, reaching out to prospective clients, and building relationships with key decision makers . You will work with internal teams to present demos and run trials, as well as help build a network of clients through different cold outreach platforms. ...
-
Growth Development Representative
4 days ago
bangalore, India Databricks Full timeSLSQ425R334 The Growth Development Representative role is responsible for driving growth in our newest and developing customer cohort and working hand-in-hand with your Account Executives to promote early-stage consumption in those accounts. In this inside sales role, you will be focused on prospecting into Greenfield customers, enabling and growing those...
-
Sales Development Representative
4 days ago
bangalore, India Mixpanel Full timeAbout Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including...
-
Sr. Technical Account Manager
12 hours ago
bangalore, India NextGen Healthcare India Full timeAbout the Company:Serve as a trusted advisor who provides advice and support to clients on services and best practices, as well as ongoing operational issues. This role directly influences client interaction with NextGen products.About the Role:Support solutions, provide technical guidance, and advocate for the customer. Ensure environments remain...
-
Medical Device Sales Representative
3 days ago
bangalore, India ABABIL HEALTHCARE Full timeJob description Greetings from Ababil Healthcare Pvt ltd!! Position: Medical Representative Sales Position Vacancy open in the following region - Bangalore Yrs of Exp: Fresher to 7 years in ICU products sales , Operation Theater product sales Minimum 1 years experience as a medical device sales representative or similar role . Familiarity with complete...
-
Senior Business Development Representative
4 months ago
bangalore, India SHIELD Full timeSHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are...
-
bangalore, India HCLTech Full timeThe ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives...