Assistant Logistics Manager

6 days ago

New Delhi, India Whatjobs IN C2 Full time

Job Title: Assistant Manager – Logistics Department: Logistics Location: Chattarpur, Delhi Job Type: Full-Time Job Purpose: To lead and manage the logistics operations team, ensuring efficient performance in courier partner management, NDR handling, TAT compliance, invoice reconciliation, and reporting. The Manager – Logistics Operations will oversee team members like Team leads or Executives (drive operational improvements, ensure SLA adherence, and implement strategic logistics solutions. Key Responsibilities: Team & Performance Management - Lead and supervise logistics operations and Executives. - Set clear goals and KPIs in line with company strategy; monitor progress and guide team members. - Conduct performance reviews and support team for development and training. Courier Partner & Delivery Oversight - Oversee courier partner performance, ensuring monthly and consolidated reports are prepared and reviewed. - Maintain high delivery success rates by managing escalations, Non-Delivery Reports (NDRs), and stuck shipments effectively. - Evaluate and onboard new courier partners, ensuring alignment with cost and performance benchmarks. Finance & Reconciliation Oversight - Supervise invoice processing, freight reconciliation, and dispute management. - Ensure timely approval, forwarding to accounts, and COD remittance tracking. - Collaborate with Finance for compliance with SLAs and audit readiness. Reporting & Analysis - Review and validate courier performance and logistics efficiency reports prepared by the team. - Present consolidated operational performance data to senior management with improvement recommendations. Requirements: Education: - Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field (MBA or B.Tech preferred). Experience: - Minimum 3–4 years of experience in logistics or supply chain operations, with at least 2 years in a managerial capacity. Skills: - Strong leadership and team management skills. - In-depth knowledge of logistics software (WMS, TMS, ERP platforms such as Clickpost, Vinculum, SAP). - Strong analytical, decision-making, and reporting skills. - Proven track record in SLA and vendor performance management. - Excellent communication and cross-functional collaboration abilities

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