Assistant Logistics Manager

4 weeks ago

New Delhi, India Dentalkart Full time

Job Title: Assistant Manager – LogisticsDepartment: LogisticsLocation: Chattarpur, DelhiJob Type: Full-TimeJob Purpose: To lead and manage the logistics operations team, ensuring efficient performance in courier partner management, NDR handling, TAT compliance, invoice reconciliation, and reporting. The Manager – Logistics Operations will oversee team members like Team leads or Executives (drive operational improvements, ensure SLA adherence, and implement strategic logistics solutions.Key Responsibilities:Team & Performance Management• Lead and supervise logistics operations and Executives.• Set clear goals and KPIs in line with company strategy; monitor progress and guide team members.• Conduct performance reviews and support team for development and training.Courier Partner & Delivery Oversight• Oversee courier partner performance, ensuring monthly and consolidated reports are prepared and reviewed.• Maintain high delivery success rates by managing escalations, Non-Delivery Reports (NDRs), and stuck shipments effectively.• Evaluate and onboard new courier partners, ensuring alignment with cost and performance benchmarks.Finance & Reconciliation Oversight• Supervise invoice processing, freight reconciliation, and dispute management.• Ensure timely approval, forwarding to accounts, and COD remittance tracking.• Collaborate with Finance for compliance with SLAs and audit readiness.Reporting & Analysis• Review and validate courier performance and logistics efficiency reports prepared by the team.• Present consolidated operational performance data to senior management with improvement recommendations.Requirements:Education:• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field (MBA or B.Tech preferred).Experience:• Minimum 3–4 years of experience in logistics or supply chain operations, with at least 2 years in a managerial capacity.Skills:• Strong leadership and team management skills.• In-depth knowledge of logistics software (WMS, TMS, ERP platforms such as Clickpost, Vinculum, SAP).• Strong analytical, decision-making, and reporting skills.• Proven track record in SLA and vendor performance management.• Excellent communication and cross-functional collaboration abilities

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