Assistant Logistics Manager

4 days ago

Delhi, India Dentalkart Full time

Assistant Manager – Logistics Department: Logistics Job Type: Full-Time To lead and manage the logistics operations team, ensuring efficient performance in courier partner management, NDR handling, TAT compliance, invoice reconciliation, and reporting. The Manager – Logistics Operations will oversee team members like Team leads or Executives (drive operational improvements, ensure SLA adherence, and implement strategic logistics solutions. Team & Performance Management • Lead and supervise logistics operations and Executives. • Conduct performance reviews and support team for development and training. Courier Partner & Delivery Oversight • Oversee courier partner performance, ensuring monthly and consolidated reports are prepared and reviewed. • Maintain high delivery success rates by managing escalations, Non-Delivery Reports (NDRs), and stuck shipments effectively. • Evaluate and onboard new courier partners, ensuring alignment with cost and performance benchmarks. Supervise invoice processing, freight reconciliation, and dispute management. • Ensure timely approval, forwarding to accounts, and COD remittance tracking. • Review and validate courier performance and logistics efficiency reports prepared by the team. • Present consolidated operational performance data to senior management with improvement recommendations. Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field (MBA or B.Tech preferred). Experience: • Minimum 3–4 years of experience in logistics or supply chain operations, with at least 2 years in a managerial capacity. Strong leadership and team management skills. • In-depth knowledge of logistics software (WMS, TMS, ERP platforms such as Clickpost, Vinculum, SAP). • Proven track record in SLA and vendor performance management. •

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