Retail Sales Associate

1 day ago

Chennai, India Lladró, S.A. Full time

JOB TITLE - Retail Sales Associate (RBM)BRAND - LladróREPORTING TO - Store DirectorLOCATION - Palladium Mall, Chennai.COMPENSATION Fixed ₹ 4.32 Lakhs + Variable Incentive 5 to 10K per month**Please do not apply, if you are not living in Chennai**About LladróWe are the world’s leading Spanish brand in the design, manufacturing, and distribution of a wide range of handmade art porcelain creations. Ranging from sculpture and lighting to home accessories, Lladró porcelain pieces embody a contemporary, elegant, and exclusive lifestyle. In India, we already operate through 9 Boutiques in Top premium malls.Do visit the Lladró website: PURPOSEThis is a front-end sales position. Day-to-day sales operations of Lladró boutique include store opening & closing. Is responsible for Retail Sales and customer service.KEY RESPONSIBILITIESRetail Sales – Should be excellent in itEnsuring the highest degree of customer service and in-store experienceUnderstand customer needs and delight customers, above and beyond the call of dutyBuild a long-term relationship with the customerMaintaining all necessary reports , inventory and VM in line with brand guidelinesWork accurately following standard operating procedures and with an eye for detailBuild in-depth knowledge of the product line, the price ranges and particular specifications relating to the productEnsuring brand guidelines and visual merchandising standards are met withExecuting weekly sales plans, delivering needed resultsExpanding Customer Database - Data to be well collected, updated & maintainedDefining actions to attract new customers and old customers more often· Education. Bachelor's Degree· Experience: 1 – 5 years of retail sales operational experience with luxury / Premium Brand· Languages: Fluent in English· Skills required:Ø Organized & process orientedØ Brand Image ConcernedØ Ability to write reportsØ Self-starter with excellent communication and presentation skillsØ Serious, proactive and can handle and deal comfortably in a multinational environment.Ø Strong computer & analytical skills· Behavioral competencies:Ø Responds promptly to customer needs and solicits customer feedback to improve servicesØ Manages difficult or emotional customer situationsØ Demonstrate attention to detailØ Ability to effectively present information & respond to questions from groups of managers, clients and customersØ Adhere to company policies & proceduresØ Supports the organization’s goals & valuesØ Commits to long hours of work when necessary to reach goals and completes tasks on timeØ Meets challenges & resourcefulnessØ Adapts to changes in the work environmentØ Generates suggestions for improving work and develops innovative approaches and ideasDemonstrates accuracy and thoroughness Meets productiveness standards, completes work in a timely manner and strives to increase productivity

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