Senior Transition Manager(Service transition)

4 weeks ago


Bengaluru, Karnataka, India Computacenter Full time

Life on the team

Are you passionate about Senior Project Management and ready to explore your capabilities?

We are a rapidly growing team operating across the UK, Germany, the US, and other regions - managing End User Support & Field Engineering Service implementation projects/ programs. We provide a platform that lets you explore and develop your talent and skills in Project management.

If you are excited about pursuing your career in Project Management, you are at the right place.

COME JOIN US, COME GROW WITH US.

What you'll do

  • Your time will be evenly divided - 50% will be leading on project activities, and 50% of role will be coaching/resource planning, European hours
  • Ability to be a lead Project manager (50%) across a multitude of Managed Services& Service Transition type projects, ranging from customer onboarding, to changes in service offerings. Our team focus on delivering high quality Onsite or Shared Engineering solutions supporting End Users, as well as complex logistics and swap services for End User Devices. Most recently we are capitalising in our successful roll out of Device Lifecycle Management opportunities – project managing our 'device as a service' offerings to new customers
  • Coach & mentor Project Managers/Project Co-Ordinators (50%) in the APAC region to support their project management development/growth, working closely with our Project Management expert teams to ensure best practice
  • Achieves profitability and customer satisfaction on projects through astute commercial management
  • Develop, build, and maintain strong relationships both internally and externally to achieve project objectives
  • Ability to quickly learn and use tools and processes within the project efforts
  • Produce management reports through relevant tools to provide up to date information on project progress
  • Produce required project documentation to enable successful project outcomes
  • Coordinate and plan resource requirements to ensure project outcome deadlines are adhered to
  • Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation
  • Support with utilisation of project management in APAC, representing the team on weekly resource planning calls including demand forecast and resource planning

What you'll need

  • 10+ Years of Senior Project Management experience, leading European projects, preferably new business
  • Recognised Industry standard qualifications such as MSP, APM Project Management, or PRINCE2
  • Experience of working across multiple projects in parallel
  • Understanding of the importance of project controls, change management, risk management, and principles and practicalities of running large projects including cost controls, drawing on AGILE and/or waterfall methodologies
  • Proven experience of Microsoft applications and creating/managing project plans
  • Excellent interpersonal skills and ability to build relationships
  • Excellent literacy and numeracy skills
  • Manages own and others workload
  • Experience of managing and developing Project Co-ordinators/Project Managers.
  • Resource forecasting/planning
  • Ability to support and work European hours

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, and enabling people and their businesses.

Learning and development

Our people are our strength which is why we offer leadership training, coaching, mentoring, professional development, and international opportunities. Whichever direction you choose to go in – whether it's a well-trodden path or a completely new part of the business – we'll support you. Our managers champion their people, powering their personal development and helping them to reach their full potential.

You belong

We passionately believe in the power of diversity and inclusion. We celebrate our differences because we know a diverse workforce with different experiences and perspectives helps us win together. And to do that, you need to feel comfortable to bring your whole self to work – and you can only do that when you feel supported, valued, and have a sense of belonging which is what we strive to achieve.

Your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. All that matters to us is that you share our vision and our values, and that you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, we welcome applications from people with a disability – and guarantee to interview applicants who have a disability and meet the essential requirements for the job.



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