Application Support Engineer

Roles and ResponsibilitiesProvide Post Sales customer support of CTCL and Algo Trading Platform to clientsResolve day to day queries of clients' via phone, email and on-line chatExplain the Risk management rules available in the Platform and how it impacts trading of the UsersTroubleshooting, capturing logs and interacting with Development Team for defect...

About the Role As a Support Engineer, we are looking for a technically sound and customer-centric professional to drive the resolution of product-related issues, enhance customer satisfaction, and ensure seamless post-sales support. You will play a pivotal role in providing timely, efficient, and scalable solutions to our customers using DoubleTick. This...

· Ready for Field work with 24x7 support as and when required · Good knowledge of desktop / laptop hardware · Good hands-on experience of laptop repairs · Working experience of different versions of Windows operating system · Knowledge of other popular applications like MS-Office, Email suites. Salary Range/ Variable Rs CTC Per Month Qualification/s...

We are hiring for Desktop support engineer for Andheri Mumbai locations i.e (Candidate will be required to visit other client locations along the Western Line)Experience: Minimum 2 yearsEducation: Graduation is mandatoryAge Limit: Up to 30 yearsNotice Period: Immediate joiners preferred; up to 15 days acceptableCandidate Location: Dadar to Mira RoadDiagnose...

Key Responsibilities: 1. Technical Troubleshooting: Diagnose and resolve software application issues via phone, email, or chat. Utilise problem-solving skills to identify root causes. 2. Client Support: Provide timely and professional support to clients. Ensure client satisfaction through effective issue resolution. 3. Documentation and Reporting: Document...

Key Responsibilities:1. Technical Troubleshooting:Diagnose and resolve software application issues via phone, email, or chat.Utilise problem-solving skills to identify root causes.2. Client Support:Provide timely and professional support to clients.Ensure client satisfaction through effective issue resolution.3. Documentation and Reporting:Document all...

Role overview Western Capital Advisors is seeking an L1 Support Engineer to serve as the first point of contact for users, delivering high‑quality initial troubleshooting, service request fulfillment, and application support, while adhering to Information Technology Infrastructure Library (ITIL) practices and Information Technology Governance, Risk, and...

Diagnose and resolve complex technical issues for desktop, laptop, and peripheral hardware, and software applications Handle and resolve support, ensuring timely and efficient resolution. Install, configure, and maintain desktop hardware, software, and network components. Manage and administer user accounts and permissions within the organization's IT...

Diagnose and resolve complex technical issues for desktop, laptop, and peripheral hardware, and software applicationsHandle and resolve support, ensuring timely and efficient resolution.Install, configure, and maintain desktop hardware, software, and network components.Manage and administer user accounts and permissions within the organization's IT...

Designation: Network Support Engineer - Tier 2 Work Experience: 3 - 5 Years as a Senior Network Engineer Technologies: Must have extensive knowledge of Routing & Switching, VPN, Wireless Skill Set: Excellent written communication skills, expert in network troubleshooting Shifts: Rotational (will include night shifts) Working Days/week: Five Days Salary...