AM - Sales

4 weeks ago


chennai, India AccorHotel Full time
Job Description

Job Purpose

This position is responsible for supporting the Sales Manager in sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel. 

Reporting Lines to Direct of Sales

Other Responsibilities

  • Be fully conversant with hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Maintain a high standard of personal appearance and hygiene at all times
  • Be aware of the hotel fire & life safety/emergency procedures
  • Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the Job

  • Defines precise clients requirements and ensures that the services offered corresponds effectively to their requests
  • Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed

Span of Control

Nature

Budget responsibilities

Revenue responsibilities

Headcount

Knowledge and Experience

  • Diploma in Tourism / Hospitality Management / Events Management
  • Minimum 1 year of experience in a similar capacity
  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint

Competencies

  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work effectively and contribute in a team
  • Self-motivated and energetic
  • Must be well-presented and professionally groomed at all times

Qualifications

MBA in Sales & Marketing



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