Data configuration

3 weeks ago


Bengaluru, India Snaphunt Full time
The Offer
Opportunity within a company with a solid track record of performance
A role that offers a breadth of learning opportunities
Flexible working options
The Job
You will be responsible for :
Handling inbound calls and emails in a professional manner.
Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.
Conducting post-release and post-implementation testing.
Executing test cases (manual or automated) and analyzing results.
Working with cross-functional teams to ensure quality throughout the SDLC.
Reporting bugs and errors to development teams.
Monitoring and creating logs to document testing phases and defects.
Performing functional testing of features for release cycles, including creating/executing test cases, raising defects and maintaining defect logs.
Implementing QA processes, standards & controls.
Reviewing and analyzing specifications to develop effective test plans and preparing data sets for testing.
The Profile
You possess a Degree/Diploma in Computer Science, Engineering or related field.
You have at least 1 year experience, ideally within a Customer Service or Quality Assurance / Testing role.
You possess excellent interpersonal as well as written and verbal communication skills.
You have working knowledge of Data configuration, education management, data quality check, technical skills and new software
You are a strong networker & relationship builder
You pay strong attention to detail and deliver work that is of a high standard
You possess strong analytical skills and are comfortable dealing with numerical data
The Employer
Our client is seeking a highly skilled and detail-oriented individual to join our team as a Testing and Data Configuration Specialist in the Education Management industry. As a Data Configuration Specialist, you will be responsible for visiting schools/colleges regularly to do Live testing and product demo.
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