Salesforce Administrator

4 weeks ago


Bengaluru, India SRM360 Recruitment Pvt. Ltd Full time

Job Description :


- Overall 8+ years, 5 years+ working as a Salesforce Administrator handling system configuration, user support, and customization.

- Administer and maintain the Salesforce platform including user management, security settings, record types, page layouts, workflow rules, and processes.

- Proficiency in creating custom reports, dashboards in Salesforce.

- Administer and maintain the Salesforce platform, including user management, security settings, roles, profiles, permission sets, record types, page layouts, and data validation rules.

- Configure and customize Salesforce functionality to meet business requirements, including creating and managing custom objects, fields, workflows, process builder flows, and approval processes.

- Create custom reports and dashboards in Salesforce to provide insights into business performance and metrics.

- Provide end-user support by troubleshooting issues, resolving user inquiries, and addressing training needs related to Salesforce functionality and usage.

- Collaborate with stakeholders to gather requirements, analyze business processes, and implement solutions on the Salesforce platform.

- Perform regular system maintenance tasks, including data management, data cleansing, and data migration activities.

- Monitor API usage and performance, troubleshoot integration issues, and coordinate with developers for API enhancements and optimizations.

- Support end-users by providing training, troubleshooting issues, and addressing inquiries related to Salesforce functionality and usage.

- Experience in monitoring API, navigation through debug log and audit trail

(ref:hirist.tech)

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